Carolyn Swanson
Service user lead
Contact information
- Phone number: 09 300 6854
- Mobile number: 027 617 1793
- Email address:
- Location: Auckland
Current projects
- Workforce data
- Trauma-informed care
- Service user influence
- Seclusion reduction and sensory modulation
- Peer support
- Knowing the People Planning
Profile
My work supports the mental health and addiction workforce to be effective for and responsive to the people who use services. I provide a service user perspective and lens for Te Pou’s work, especially on service user inclusion, participation, leadership and workforce development.
I’ve worked in mental health and addictions for 12 years now in service user roles including consumer advisory, auditing, governance, peer support, project management, training, facilitation, consultancy, evaluation, resource development, advocacy, writing, supervision and mentoring, and quality improvement.
I have wide life experience in many facets; the driving force for the work I do now is my own life-long resilience journey involving mental illness and navigating mental health services.
There is nothing that connection, love and hope cannot comfort and grow.


