Disclaimer

Privacy policy

Any information you transmit to this website is transmitted at your own risk. Any personal information you disclose via comments, forums or emails can be viewed by others. However, all transactions or receipts of any customer information are treated by Te Pou as strictly confidential and will not be disclosed to any other party, except under the following circumstances:

• in anonymised form for statistical purposes
• when it is required by law
• to protect the rights of Te Pou
• when permission has been granted to do so (for example, bookings for external workshops).

The following explains how we handle information about your visit to our site.

Comments

We reserve the right to remove comments from the website at our sole discretion. For example and without limiting what types of content will violate acceptable use, the following types of behaviour are considered unacceptable.

• Posting of sexual content, graphic violence, adult language or hate speech.
• Uploading, posting, transmitting or otherwise making available any content that you do not have a right to make available or that infringes on any patent, trademark or copyright.
• Acting in a manner that negatively affects other users' quiet enjoyment of the website.

Sending us personal information?

If you choose to provide us with personal information through an email, form, or publication order, we store the question and the email address so that we can respond electronically.

Te Pou may permit third-party contractors access to your personal information to carry out its administrative functions, including when we use them for sorting of emails, or processing of forms or publication orders. Te Pou requires these contractors to handle your personal information in accordance with privacy protection guidelines.

Storage and access

Any personal information we receive from you will be stored and destroyed securely. You may request access to, or correction of, this information by emailing webeditor@tepou.co.nz.

About our cookies

When you visit the Te Pou website, it will attempt to set "session cookies" on your browser. A browser session begins when you open your browser and ends when you close it. A cookie is a text file that a website transfers to your browser to remember specific information about your visit or visits. Unlike persistent cookies, session cookies do not remain on your computer after you close your browser. Thus, closing your browser will delete the session cookies.

Te Pou does not use cookies to collect personal information about you, but only about your browser session. The cookies make it easier for you to use the dynamic features of certain pages.

Make sure you close your browser completely after you have finished with a website that uses cookies. If you are concerned about the potential use of information cookies gather from your computer, you can set your browser to ask for your permission before it accepts a cookie.

NB: Once you click on a link that takes you to another website, you are subject to that website’s privacy policy.

Our communication with you

Part of Te Pou's brief is to communicate electronically with the mental health sector. It does this is a number of ways. In all its communications with the public, Te Pou seeks to be fully compliant with the Unsolicited Electronic Messages Act 2007. 

E-newsletters

• Free electronic email newsletters sent out to subscribers.
• Unsubscribe option is on every mail out.
• Informs subscribers about activities within Te Pou and across the mental health, addicition and disability sectors.

Sector database

• Information emails are sent to people on our sector database on an "as required" basis.
• Contacts and their details have been collated from many and various sources.
• Before the Unsolicited Electronic Messages Act came into law, every person on the database was given the opportunity to opt out.
• Every email sent subsequently gives the receiver the opportunity to opt out of receiving further emails sent from this database.

What happens to your personal details

Your subscription details will only be used for the purposes of populating, maintaining and using the specific database you signed up to, such as the Te Pou e-bulletin.

The information we have collected about you and store on our customer relationship management database (referred to in most of our communications as our sector database) is handled as described below.

Any customer information is treated by Te Pou as strictly confidential and will not be disclosed to any other party, except under the following circumstances:

• in anonymised form for statistical purposes
• when it is required by law
• to protect the rights of Te Pou
• when permission has been granted to do so (for example, bookings for external workshops).

Te Pou may permit third-party contractors access to your personal information to carry out its administrative functions, including when we use them for sorting of emails, or processing of forms or publication orders. Te Pou requires these contractors to handle your personal information in accordance with privacy protection guidelines.

Any personal information we have will be stored and destroyed securely. You may request access to, or correction of, this information by emailing webeditor@tepou.co.nz.

Emails

• Emails are sent regularly by all Te Pou staff members to their contacts and colleagues.
• Te Pou staff are trained in the requirements of the Unsolicited Electronic Messages Act and know not to use any emails for commercial purposes unless previously requested by the recipient.

Texts

• Text messages may be sent by Te Pou staff members to their contacts and colleagues.
• Te Pou staff are trained in the requirements of the Unsolicited Electronic Messages Act and know not to use any SMS (text) messages for commercial purposes unless previously requested by the recipient.

Business cards

When you give your business card to a member of Te Pou staff, we consider that to be consent to Te Pou using your personal contact details for the purposes of communicating with you.

Website

Te Pou does not wish to receive any unsolicited email messages solely as a result of publishing email addresses on our website.

General information

While every care has been taken in the preparation of the information contained on this website, visitors are reminded that Te Pou cannot accept any legal liability for any errors or omissions or damages resulting from reliance on the information contained in this document and on this website.

Te Pou does not endorse or recommend any commercial products or services. Inclusion of an author's views or opinions on our website does not mean they state or reflect those of Te Pou, Wise Management Trust or the New Zealand Government, and private parties may not use them for advertising or product endorsement purposes.

Medical information

Te Pou does not intend to provide specific medical advice on this website; any reference to conditions or treatments is here for informational and educational purposes only to help visitors better understand mental health and mental health disorders.

Te Pou will not provide specific medical advice, and the website should not be used as a substitute for seeking professional care.

For further information about a condition or any treatments, please consult a qualified mental health professional.

Other websites

Some of Te Pou’s web pages link to those of other organisations. This does not constitute an endorsement of their policies or products. Te Pou takes no responsibility for the quality of information held on those websites.

Pop-up advertisements

When visiting our site, your web browser may produce "pop-up" advertisements (advertisements that spontaneously appear on your computer screen). The most likely source of such an advertisement is another website you visited or third-party software on your computer. Te Pou does not endorse or recommend products or services featured in advertisements that "pop up" during your visit to our site.

Copyright

General

The public may reproduce any information from the Te Pou website except for documents that state another copyright policy applies.

Permission is granted for the information contained to be copied, used and/or distributed under the following conditions only:

• the source is acknowledged; and
• no fee is charged (ie, you do not on-sell it); and
• it is exclusively used for educational purposes; and 
• no alterations are made to the selected material; and
• you retain internet sites that link to this site rather than copying files.

Restrictions on the reproduction of a document may arise if a another party has sponsored it. Te Pou, however, is the sole sponsor of most of the information on this site.

Publications

Te Pou's publications are in the public domain and subject to the conditions above. Te Pou encourages you to reproduce them and use them in your efforts to improve mental health.

• Te Pou does not endorse or recommend any commercial products, processes, or services, and publications may not be used for advertising or endorsement purposes.
• Te Pou does not provide specific medical advice or treatment recommendations or referrals. Te Pou material must not be used in a manner that gives the appearance of giving such advice, recommendations or referrals.
• Te Pou requests that you not alter its publications, and that you respect the integrity of its brand.
• The appearance of others' logos and website links on this site does not indicate Te Pou's endorsement of any products or services or medical treatments.
• If you have questions regarding these guidelines and use of Te Pou publications, please contact us at webeditor@tepou.co.nz