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Database of New Zealand mental health research

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Status
Completed 17 December 2006

Created
29 October 2009

Last updated
29 October 2009

What is the meaning of supervision for Mental Health Support Workers? A critical hermeneutic inquiry.

Investigator(s) / AuthorsRobin Sutcliffe

 
Principal contact
Name Ms Robin sutcliffe
Email Email address is not available; please contact
keadmin@tepou.co.nz for more information.
The research
Summary Four people who work as Mental Health Support Workers (MHSW) were interviewed about their experiences of receiving supervision. Results showed that a supervisory relationship based on reciprocity, trust and mutual respect was highly valued and enhanced supervisee's ability to support tangata whaiora. Factors that contribute to a supervisory relationship being experienced in this way, were identified.
Objectives The researcher who has been providing supervision for MHSW for 10 years was interested in finding out how people working as MHSW experience supervision. She was interested to know what factors influence support workers willingness to engage in supervision or not. She was also interested to know how the paradigm of recovery might shape supervisory needs.
Study design Four people who work as MHSW responded to invitations sent to 15 service providers. There were 3 female and one male; 2 identified as Maori; One identified as a service user. Unstructured interviews were conducted with each participant. Preliminary analyses were sent to participants who then participated in focus groups. The transcribed interviews and focus group discussions were analysed using a critical hermeneutic methodology which looked for implicit and explicit themes, in particular those relating to dynamics of power.
Methods Qualitative
Results The study found that the quality of the supervisory relationship was central to the supervisee's engagement in supervision. A supervisory relationship that is experienced as a collaborative partnership and that implicitly and explictly addresses the empowerment of the supervisee was identified as the most conducive for MHSW to engage. Once engaged in the supervisory relationship the supervisee is more able to benefit from other factors such as skill development through modelling etc.
Conclusions Supervision can be thought of as an agent of empowerment for MHSW, both individually and as a devloping professional group. Empowered MHSW will be more effective at assisting the empowerment and hence 'recovery' of tangata whaiora.
Key Descriptors Management, Workforce Development, Recovery, Service Development, Stress
Disciplines Support Work
Settings Residential, Community, NGO (Non Government Organisation), DHB (District Health Board)
Diagnostic Categories General
Populations General Population
Other Keywords
Ethics approval Yes
Academic led Yes
Service led No
How were service users involved Participants of the research
Publication in peer review journal No
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