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Let's get real Working With Service Users Learning Module

Author: Te Pou
Publication date: 1 September 2009

Self-directed learning modules that assist to reflect the essential, practitioner and leader level Working with service users Real Skill.

The Real Skill for working with service users is: Every person working in a mental health and addiction treatment service utilises strategies to engage meaningfully and work in partnership with service users, and focuses on service users’ strengths to support recovery.

Some people have experienced recovery without using mental health services. Others have experienced recovery in spite of them. But most will do much better if services are designed and delivered to facilitate their recovery. Virtually everything the mental health sector does can either assist or impede recovery (Mental Health Commission, 1998).

Tags: Mental health, Addiction, Asian, refugee and migrant, Child and youth, Maori, Older adult, Pacific, Peer support / service user, Health promotion, Improving services, Outcomes information, Research and evaluation, Workforce development, Training

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