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Auckland and Hamilton offices are currently closed due to COVID level 3 restrictions. Te Pou offices outside Auckland and Hamilton have limited staff and restricted access onsite, so please call if you wish to visit. However, we are all working, and you can contact us by email or phone. Stay safe everyone.
When it comes to dealing with parents and caregivers, the majority of conversations are positive, constructive and respectful. Some parents however do not follow those parameters and this can be incredibly stressful when teaching their child.
Often, we know that if the conversation is handled badly, it will result in serious repercussions. For many, it often comes down to personality and style. Some people really are just difficult to talk to in any situation. And some of us, simply have a difficult time talking to certain people - period. Of course, in a setting like ours, one of the most essential factors of many difficult conversation is that after the conversation is over – we will, undoubtedly need to continue seeing and working with this person in the future. So we want to get it right. After all, ongoing (personal and professional) relationships carry much more responsibility then “one-time” meetings.