Happy new year everyone. Te Pou offices are now open for 2021. 

Happy new year everyone. Te Pou offices are now open for 2021. 

Guide for leaders

Let’s get real describes the values, attitudes, knowledge and skills for everyone working in health to improve outcomes for people and whānau who experience mental health and addiction needs. [Find out more about Let’s get real]

Let’s get real helps you understand what improvements are needed to:

  • ensure people and whānau who access your service are at the centre of what you do
  • increase responsiveness to Māori and diverse population groups
  • enhance responsiveness to people with a range of needs including trauma
  • assist your service to meet several Health and Disability Services Standards.

Let’s get real can be used in several ways to achieve the improvements you want for your service. Organisations have used Let’s get real to build the capability of workers and to apply it to their organisational systems and processes.  

This guide for leaders can help you bring Let’s get real to life in your service. The guide consists of a process divided into four stages. By following each of these and involving key stakeholders including people and whānau who access your service, staff, management, your local community, you will increase your chances of achieving successful and sustainable change. Each stage has links to several resources to help with planning for your use of Let’s get real.

The Guide for leaders tool

Hover and click through on the device below to access the full extent of material for each stage. 


Identify the change
  • Your strategic goals
  • How Let’s get real can help
  • Where you are now
  • Priorities for Let’s get real

Read more

Prepare for change
  • Communication plan
  • Roles and responsibilities
  • Develop a project plan
  • Enablers and barriers
  • Evaluation, measures & data
  • Secure resources

Read more

Make it happen
  • Implement communications plan
  • Manage risks and barriers
  • Support staff to use Let’s get real
  • Monitor and review
  • Implement policy changes

Read more

Make it stick
  • Reinforce positive change
  • Review use of Let’s get real
  • Ensure ongoing sustainability

Read more


An example from practice

Video Watch Haehaetu Barrett, Te Arawa, Ngati Whakaue, describe how as a leader, she has used Let’s get real to develop service improvements at Lifewise Trust, Bay of Plenty.