Te Pou offices are open across the country. However, we encourage you to contact our team by email or phone in the first instance - see our staff contact page for details. Stay safe everyone.

Te Pou offices are open across the country. However, we encourage you to contact our team by email or phone in the first instance - see our staff contact page for details. Stay safe everyone.

Let’s get real

The right values, knowledge, skills and attitudes to effectively support people and whānau accessing services.

Introducing Let's get real

Let's get real is a framework that describes the values, attitudes, knowledge and skills required for working effectively with people and whānau experiencing mental health and addiction needs.

Let’s get real was developed by the Ministry of Health in 2008 and refreshed by Te Pou following sector consultation in 2018. All health care services, regardless of context, organisation, roles, or professions can use Let’s get real.

Applying the values and attitudes that underpin Let’s get real and the seven Real Skills contributes to positive experiences and outcomes for people and whānau experiencing mental health and addiction needs and their whānau.

The intent of Let's get real is to

  • have shared values and attitudes when working with people and whānau with mental health and addiction needs
  • develop the knowledge and skills of the workforce described in the seven Real Skills.

Let’s get real is most likely to be effective when you take an organisation wide approach and embed it across your organisational systems and processes. 

Let’s get real has three components – The values and attitudes and the seven Real Skills.

What's new

Working with Māori e-learning

Working with Māori online learning modules assist workers to increase their understanding of working effectively with Māori tāngata whai ora and whānau to improve health outcomes.

Complete Working with Māori e-learning

 

Working with whānau

The Working with whānau e-learning modules assist workers to increase their understanding of working effectively with whānau to improve health outcomes.  This e-learning reflects the values, attitudes, knowledge, and skills of the essential level of the refreshed Let’s get real Real Skill Working with whānau. These skills are essential for all people working in New Zealand health services.

Complete Working with whānau e-learning

 

Real Skills Online webinar

We recently held a webinar to introduce Real Skills Online as a tool to support your organisation. Watch a recording of the webinar below. 

 

Real Skills Online

Te Pou has developed Real Skills Online to help you assess and review information about your workers’ knowledge and skills against the seven Real Skills.

Use the information from this tool to help inform your workforce planning. Identify areas where capability is strong and areas that might need development to provide the best services for people and whānau.