Let’s get real

The right knowledge, skills, values and attitudes to effectively support people using services.

Let’s get real is a framework that supports people working in mental health and addiction to develop the right knowledge, skills, values and attitudes to effectively support people using services.

Organisations can access a range of tools, self-directed learning modules and support from Te Pou o te Whakaaro Nui to bring Let’s get real to life.

After a decade of implementation Te Pou o te Whakaaro Nui, on behalf of the Ministry of Health, is currently leading a refresh of the Let’s get real framework. This will ensure it remains fit-for-purpose in the foreseeable future and increase the framework’s utility to include the broader health workforce. Find out more about the refresh of the Let's get real framework.

The Seven Real Skills

There are seven Real Skills for the mental health and addiction workforce. Each skill can be achieved at an essential, practitioner, or leader level.

  1. Working with service users
  2. Working with Māori
  3. Working with family/whānau
  4. Working within communities
  5. Challenging stigma and discrimination
  6. Law, policy and practice
  7. Professional and personal development

Why Let’s get real

Launched in 2008, Let’s get real is the foundation framework for mental health and addiction services, as mandated by the Ministry of Health. Let’s get real complements existing professional competencies. 

Implementing Let’s get real is one way for services to meet the National Service Specification Framework. Developing the workforce is a tier one objective of the framework.

Let’s get real also supports organisations to meet a number of the Health and Disability Services Standards

Working in a values informed way means workers are more likely to effectively respond to and work in partnership with people accessing services. One of the guiding principles of Rising to the Challenge (Ministry of Health, 2012) is personalising services to the particular needs of the person and their whānau.

Prioritising people’s values enables services to be more fully ‘person-centred’, with people who access services at the centre of the picture.

Values have a direct influence on the effectiveness and responsiveness of mental health and addiction services.