Mārama Real-Time Feedback (RTF) surveys allow organisations to collect team/service specific feedback without the use of a tablet. The online survey can be accessed via a URL and completed on a computer, personal tablet or phone using a Chrome, Firefox or Safari internet browser.
Respondents can either click the direct URL link sent via email or scan a QR code on their mobile phones which takes them directly to the online survey. The distribution of these links is decided internally by each organisation.
The online surveys were initially introduced due to Covid-19 and an inability to access to on-site tablets for completing the survey. However, the online surveys will continue to be available alongside the tablet survey to increase the number of feedback surveys collected.