Here at Te Pou o te Whakaaro Nui, we're rapidly adapting to new ways of working in response to Covid-19. We're doing all we can to support and inform our workforces. Find out more by visiting our dedicated Covid-19 portal.
With strict limits in place around face-to-face contact, many support workers must now provide support services by phone or video calls. This change can pose a number of questions for both the support worker and the person they're supporting.
Te Pou has created a resource offering practical guidance for NGO support workers providing support by phone or video to people they are already supporting. The resource is available in various PDF formats and an easy-read accessible format. You can click the links here or download from the resource area below.