Values and attitudes

Let’s get real values and attitudes are intended to express the shared approach which applies across healthcare regardless of role, profession and organisation and to complement organisation-specific values.

Respect, manaaki, hope, partnership, wellbeing and whanaungatanga

Values informed practice means recognising people’s values and understanding how to work with them. Workers are more likely to effectively respond to and work in partnership with people accessing services.

Using a values informed approach at an organisational level promotes the service and team cultures needed to enhance our ways of working with people and whānau accessing services.

A feature of values is they are ‘action-guiding’, which means they underpin all decisions and are therefore highly relevant to decision-making in a health context.

Values informed practice He mahi whai tikanga is a resource about recognising people’s values and understanding how to work with them. This resource provides foundational information about working in a values informed way. The Values in action posters and cards (see below), along with the guidance for use, can be used with teams and people you are working with to take a values informed approach to your practice.

Value card - Manaaki | Value card - Hope | Value card - Partnership | Value card - Wellbeing | Value card - Whanaungatanga | Value card - Respect

These resources can be used and adapted in a variety of education settings.

Values in action planning for implementation template

Values in action workshop facilitator guide

Let's get real values in action resources

Values in action workshop PowerPoint

Values in action cards - guidance for use

Values in action team worksheets

Evaluation template - Let's get real Values in action workshop

Values in action workshop reflection sheet

Compassionate, genuine, honest, open-minded and optimistic

Tātou Tātou: being with people and whānau online learning modules assist workers to increase their understanding of how to engage effectively with tangata mātau ā-wheako (people with lived experience) and whānau to help them achieve their wellbeing goals.

The Tātou tātou: being with people and whānau guide navigates through the Real Skill: Working with people experiencing mental health and addiction needs.

Real Language, Real Hope is a language resource adapted from "Recovery Language" by Otto Wahl. It highlights the impact the words we choose can have on our own attitudes as well as on those around us.

Language Matters poster is a language resource by Matua Raḵi that provides more person-centric language options to use when discussing addiction.

The Let’s get real team works with people in our sector to bring lived experience and practice perspectives to our work. The team has captured some of these insights in the following videos about values informed practice.