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Administration Officer - Records Clerk

North Community Mental Health team


  • Permanent, part-time 37.5 hours per week
  • Provide a crucial service to patients, families/whanau and health professionals

About the team

North Community Mental Health team provide assessment, support and treatment for people experiencing moderate to severe mental illness. The geographic area serviced by the Team includes Mosgiel, Middlemarch, Palmerston and Dunedin city from the Octagon northwards. The multi-disciplinary Team is made up of 33 individual staff, is based on the Dunedin Hospital campus and provides Outpatient services and home based outreach services.

About the role

Based at the Dunedin Hospital, you will play a central role in the efficient running of our service. It goes without saying that you'll require great customer service and attention to detail in this busy role. Computer literacy is a must as there are a range of systems used, including paper based patient records and electronic systems. Your customer service and communication will be key as you will have interactions with staff in all roles of the team.

The role includes the following:

  • Maintaining and completing records before filing
  • Data integrity tasks
  • Dealing with public and health professionals' requests for clinical information
  • Preparing records for outpatients' clinics

About you

You'll be a team player with excellent communication skills. You'll have a background in administration positions that demonstrate your ability to prioritise and juggle tasks and be able to provide essential support for our departmental staff. Duties for this role include typing, collating data for reports, maintaining patient files and other duties as needed, including at times, telephone and reception duties.

In this role you'll interact with both internal and external service users, therefore a courteous professional manner is essential when dealing with people and sensitive and confidential information. Excellent computer skills are essential and some database experience using iPM would be preferred.

About Southern DHB

Southern DHB has the largest regional coverage of all the New Zealand health boards, providing services to 350,000 people in diverse communities across a huge geographical area. We take pride in all the services we provide and our aim is to improve, promote and protect the health of our region. We believe that our dedicated and passionate staff are a significant driving force behind the achievement of these standards, and we need more like minded people to help us continue providing for our community.

Now is also a great time to relocate to Southern if you were considering a move. The Southern district offers the benefits of excellent amenities, first class primary through to tertiary education and outstanding recreational opportunities. Whether it is surfing, kayaking or sailing; skiing, hunting or fishing; theatre, live-music or art - there's literally something for everyone. Why don't you check out for what the region and we can offer you and your whanau.

The salary for this position is in accordance with the DHBs/PSA South Island Administrative Employees Collective Agreement (taking into account the PSA Clerical and Administrative Staff Pay Equity Interim Adjustment, made by Southern DHB on 16 April 2021) and is s3 and between $48,220 and $ 51,240 depending on skills and experience.

View position description

Closing date: Wednesday, 1 December 2021.

Due to the fast paced nature of the DHB, our vacancy close dates may be subject to change. Don't delay, make sure you apply as soon as possible.

Do you currently work for Southern DHB? If so, please apply for this role via our internal careers site.

For further information please contact Caroline, Recruitment Advisor - Mental Health, Addiction and Intellectual Disability Directorate, Phone (03) 214 5769 or email

Pre-employment checks

In the interests of protecting our people and our patients, all appointments will be subject to the following:

  • Occupational health assessment
  • Police vetting / Ministry of Justice safety checks
  • Serious misconduct checks (previous Public Service departments and statutory Crown entities only)

Covid vaccination requirements

Following the update to COVID-19 Public Health Response (Vaccinations) Order 2021, to be employed with Southern DHB you will be required to be fully vaccinated as a health care worker. If you have already been fully vaccinated you will need to provide proof of this to Occupational Health staff. If you are not yet fully vaccinated you must make arrangements to be fully vaccinated, as required by the Order, by 1 January 2022.

To apply

We only accept online applications. Please apply via our website: