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Community Support Workers-Rodney and North Shore

  • Permanent, Full-Time (40 hours per week)
  • Primarily Monday – Friday, 8am to 5pm (however, when required support will be available 24/7)
  • Pay Equity: $21.84 to $27.43 per hour (depending on qualifications, as the role falls under the Pay Equity settlement for Mental Health)
  • Based at our Apollo Hub

Ember Korowai Takitini:

We provide innovative, person-centred solutions for people experiencing mental distress, addiction issues and people with intellectual disabilities. We support people to live the lives they choose, and we challenge the systems that hold them back.

By investing in our employees, we aim to grow our own leaders.

We are an equal opportunity employer. We welcome and embrace diversity and inclusion in the workplace and are committed to providing a safe and supportive environment for all.


  • Offers additional leave – Recreation days, study leave
  • Provides a comprehensive Health & Wellbeing programme, including health checks, flu vaccinations and Employee Assistance Programme (EAP) and more
  • Provides training opportunities for upskilling, personal & professional development, and career progression.

The Service:

Our focus is to provide guidance and support at the level necessary for the individual to have a safe and satisfying life. Services and supports are tailored to the individual and their whanau’s needs as well as responsive to the individual’s changing aspirations, capacity/capability, goals, and mental health challenges over time.

With a strong emphasis on ensuring a high quality of service is delivered in accordance with Ember’s policy and procedures, relevant legislation, regulations, and standards.


Community Support Workers, we believe, are the key ingredient for successful client outcomes. Consequently, we provide ample and on-going tools and encouragement to develop, grow and flourish in the role, striving to ensure an environment of learning, teamwork, and enjoyment.

You will apply your skills and experience to work closely with those who are referred to us either through primary or secondary services. You will work alongside people with a mental health diagnosis to assist them in living, engaging, and thriving in a community of their choice.

Effective communication and a person-centred approach is vital for this role as you will be working alongside clinical teams and other community agencies to ensure a wraparound service to the people we support.

You will:

  • Have a National Certificate in Health and Wellbeing Level 4 or equivalent
  • Hold a Full NZ Drivers Licence
  • Be eligible to work in NZ and have a valid/current work visa, residency, or citizenship
  • Be fully Covid vaccinated with 1st & 2nd and a booster vaccination in compliance with the mandate for the health sector.
  • Have a passion for walking along side those in need, supporting on-going goals on the pathway to recovery.
  • Have excellent communication skills to support the success in the role as well as help build and maintain relationships while networking in the community.

A Job Description can be downloaded from

To apply please submit the following to:

1. Updated CV/Resume

2. Cover Letter - detailing the following:

a. Why you’re interested in the role?

b. What skills, knowledge, competencies, and experience to you bring to the role?

c. Ember’s application form – located on