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Consumer Advocate

Nā tō rourou, nā taku rourou ka ora ai te iwi

“With your food basket and my food basket the people will thrive”

Tēnā koe

He whakamārama mō Tui Ora (About us):

Tui Ora is a kaupapa Māori organisation, providing a range of wellbeing services to whānau in Taranaki. We employ passionate, professional people to fit with our whānau team culture. We value highly skilled, committed community-focussed individuals to support this kaupapa, and we currently have two exciting new opportunities.

Mō te tūranga (About the role):

We are seeking two Consumer Advocates who are powerful role models to join our mental health team to provide a non-clinical, community-based service for Whānau Whaiora experiencing mental distress and/or an addiction. The service is for Whānau Whaiora, 18 years of age and over.

  • This role is driven by users of mental health services
  • Provides a peer-to-peer service, advocating and advising Tāngata Whaiora from a lived experience perspective
  • Provides assessment, counselling and treatment, brief intervention, relapse prevention and referral to residential treatment and alcohol & other drug education
  • Facilitates access to a variety of social supports
  • Works as part of a multi-disciplinary team. We are a strong, collaborative team and are based in New Plymouth and Hawera
  • Deliver services that contributes to Whānau Ora outcomes.

Kia ekena a angitū (To promote success in this role, you will have):

  • Your own lived experience of mental health and personal recovery
  • Advocacy/peer support training or similar is preferred e.g. Mental Health Support Worker (Level 4) qualification will be an advantage
  • Effective links within community groups
  • Experience within the mental health field
  • The ability to coordinate care and provide therapeutic interventions
  • A current NZ driver licence.

Tikanga haumaru (Safety checking):

  • Tui Ora is committed to the application of the Children’s Act 2014 and its intent to improve the safety of all children. Safety checking for employment will be required for this role.
  • Tui Ora considers that this role falls within coverage of the COVID-19 Public Health Response (Vaccinations) Order 2021 (“the Order”) which is now in effect. You must be fully vaccinated for COVID-19 to be able to fulfil the requirements of the ”Order” in this role.

We offer (subject to eligibility criteria):

  • Employment Assistance Programme
  • 10 days annual sick leave
  • Tui Ora day (one paid day each year to spend with your whānau)
  • Training and development opportunities
  • A professional, fun and vibrant working whānau environment.

Me pēhea te tono (How to apply):

For tracking and evaluation purposes, all applications must be submitted via Tui Ora’s online process. Complete the online application through our website and upload a cover letter and CV. You may also view a position description at this site. If you have not completed the online application and/or uploaded both these documents, your application will not be considered. For further information email

You must be eligible to work in New Zealand to be considered for this position.

This position is open and has no close date, however, applicants will be contacted throughout the recruitment process.

Ngā mihi ki a koe

Nā mātou

Nā Tui Ora.