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Health Navigator - Kaimanaaki

Health Navigator - Kaimanaaki

About ProCare

ProCare is New Zealand's largest and most diverse network of healthcare professionals, with a local and personal approach to delivering world leading health services. Our network includes more than 170 practices across the wider Auckland region and has more than 800,000 enrolled patients, within which is the largest Maori enrolled population in Auckland and the largest Pacific and Asian enrolled populations in the country.

We are also one of the largest providers of mental wellness and psychological support services and have successfully piloted some of the most game-changing methods in mental health support in the country.

We play an integral role in shaping NZ's overall health landscape and pride ourselves on being a progressive and innovative provider of crucial services that enable our general practices to thrive.

The opportunity:

We believe that everyone has the right to live well.

We have been working with partner organisations' over the past few years to develop and design services that support people to enhance and maintain their wellbeing, health and ability to self-manage - and that's why we want to hear from you!

The service aims to foster the pathway of knowledge to strength, independence and growth for future generations - Hapaitia to ara tika pumau ai te rangatiritaga mo nga uri whakatipu.

Working with the Ministry of Social Development, we want to reduce barriers to accessing support by providing the Here Toitū service where health conditions (including mental distress and addictions) financial and social challenges, housing, training and employment can all be addressed in a primary care setting through a multidisciplinary support team.

Following the success of a number of small pilot programmes in a range of general practices in Auckland, we are expanding our services to improve the level of support provided to patients to more effectively address their needs and goals. The previous pilot programmes have identified the value of a dedicated role such as a navigator/kaimanaaki as part of the wider healthcare team to support, coach and walk alongside people as they navigate the health and social services maze and seek to improve their health and independence. We want to reduce barriers to accessing support by providing services where health conditions (including mental distress and addictions) financial and social challenges, housing, training and employment can all be addressed in a primary care setting through a multidisciplinary support team.

This is a diverse and exciting new position type that offers an impactful range of wellness support from directly within general practices. You will be working in partnership with people who need support for behavioral or lifestyle changes, promoting self-management and achievement of goals including employment and helping them navigate and connect with any necessary partner services that will help them succeed.

Working as a Health Navigator/Kaimanaaki offers a busy but incredibly rewarding environment, whereby you will tangibly get to see the difference and positive impacts that you can have on people's lives. Full specialist training and support will be provided for all successful applicants.

You will need to have demonstrated ability to: work independently; be an excellent communicator; able to support whanau in creating a wellness plan; work effectively in a team; competently use computers, work using an electronic medical record; to resolve conflict.

It would be an advantage if the applicant has been trained in some of the following:

  • Stanford Self-Management Support
  • Flinders Self-Management Support
  • Social Work
  • Motivational Interviewing
  • Mental health
  • Behaviour change approaches
  • Positive Parenting Programme
  • Smoking Cessation
  • Alcohol Brief Intervention Support.

Clean NZ driver's license and access to a car is necessary. All applicants must be legally entitled to live and work in NZ

We offer market leading remuneration and benefits, we have a fantastic team, and wider company environment to work in. If you think this sounds like you, please apply submit your CV and application using the 'Apply Now' button or email if you require additional information, we look forward to hearing from you.



Te Pou has a wide range of evidence-based resources and tools to help the mental health, addiction and disability workforces.

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Our work

Te Pou works alongside mental health and addiction services, and disability organisations to understand their priorities and workforce challenges.

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