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Mental Health Nurse - Operations Centre

Location: Wellington area

Contract: Full time, part time, rostered and rotating positions available

Service: Mental Health, Addictions & Intellectual Disability Services

Applications will be reviewed weekly.

We are seeking experienced registered nurses who have a current Annual Practising Certificate with a mental health scope

Post registration education/learning and experience relevant to the specialty area of mental health

Who you will work for

Mental Health, Addictions and Intellectual Disability Service 3DHB (MHAIDS) spans three DHBs - Wairarapa, Hutt Valley and Capital and Coast, encompassing local, regional, and national services. The local MHAID services are provided from multiple sites within the 3DHB sub-region – greater Wellington, Hutt Valley and Wairarapa. Our core business is people and the provision of quality specialist services, integrated with primary and secondary providers in the communities we serve.

About the MHAIDS Operations Centre

The MHAIDS Operations Centre is a dynamic and fast paced sector that uses information data, predictive analytics and innovative problem solving to enhance the experience of people who access mental health, from service entry to exit across the Wellington region. Our team is flexible, innovative and person-centred and we offer a friendly, supportive working environment with most of our services centrally located in Porirua.

We also have a key role in managing capacity and demand across the acute mental health services and use Variance Response and escalation processes via Trendcare/Care Capacity Demand Management to aim for a fast and effective operational response.

Our teams and what we do

  • Mental Health Needs Assessment and Service Coordination (MHNASC) - Our Mental Health Needs Assessment Service Coordination (MHNASC) team provides assessment of people’s mental health support needs by a registered mental health professional and refers them to services in the community. These services may include community based supports, home based care and accommodation with mental health support.
  • Te Haika – Our 3DHB mental health telephone contact centre (0800 745 477), staffed 24/7 by registered mental health professionals experienced in mental health telephone triage.
  • ED Liaison nursing staff who work in Hutt Valley/Wellington Emergency Departments providing face to face triage service for people presenting with mental health needs.
  • MHAIDS Duty Managers – Our MHAIDS Duty Managers provide direction and support for admissions and discharges to inpatient and community (respite) beds, undertake a liaison role with external agencies including Police and the Emergency Departments, Non-Governmental Organisations (NGOS) and other providers for bed management and to assist in the allocation of resources to the MHAIDS services afterhours.
  • MHAIDS Casual Pool and Relief Team – Our MHAIDS Casual Pool provides short term staffing (nursing/mental health support workers) to cover gaps across the service (please note recruitment to the MHAIDS Casual Pool is via a separate advertisement process)
  • Acute Resource Mental Health Support Workers – Our Acute Resource Mental Health Support Workers provide a valuable role in supporting people with practical tasks who are in crisis, under the direction and delegation of a registered mental health professional.
  • After hours Medical Rostering and workforce coordination for specific services.

What we offer

  • A strong culture of quality improvement and clinical governance
  • Competitive salary options, and opportunities for flexible rostering and working arrangements
  • Ongoing career and professional developments via our dedicated MHAIDS Learning and Development team

Who are we looking for?

We are seeking experienced registered nurses who have:

  • The drive and confidence to work in a challenging and ever-changing environment
  • Excellent communication and time management skills
  • Can work as part of a multi-disciplinary team
  • An understanding of health equity and Māori population needs
  • An ability to respect and value different cultures and perspectives
  • A full Police Vetting Check under the Vulnerable Childrens’ Act 2014 legislation (this will be obtained at the application/interview process)
  • A full NZ Driver’s License

How to apply:

Applications will not be accepted via email. All candidates applying for any of our current vacancies must complete an online application form by clicking the 'Apply Now' button. Please ensure your uploaded CV and cover letter is in either Word or PDF format. If you have queries please email