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Mental Health Nurse - Te Haika Contact Call Centre

Nau mai, haere mai ki Ūpoko ki te uru hauora.

Location: Porirua (opportunities to work from home)

Service: Mental Health, Addictions & Intellectual Disability Service

Contract: Permanent Full Time & Part Time

Salary: $77,000 - $83,000 Pending experience

Kōrero mō te tūranga – About the role

We have opportunities for Registered Community Mental Health Nurses to work in a supportive and safe environment as Triage/Call Centre Operators. This is a unique chance where you could have the flexibility of working remotely and hours that suit your lifestyle.

We answer questions about mental health, including from families/whānau who are worried about their loved ones, manage access to mental health and addiction services and assist people who are experiencing a mental health crisis. Our service is for everyone from Wellington, Porirua, Kāpiti, Hutt Valley and Wairarapa.

We can offer part time work, and you will have the choice of working 8 hour or 12 hour shifts on our roster, recognising that flexibility is the key to maintaining a healthy work/life balance.

After completing your 4-6 week orientation and training, we can provide you with a laptop and phone/headset so you can either be based at our awesome office in Porirua or work remotely in a non-public space.

Mō tō mātou rōpū – About our team

Te Haika is the Wellington region mental health and addiction contact centre for people in crisis or have moderate to severe mental health or addiction problems. It is staffed 24 hours a day, 7 days a week by experienced and registered mental health and addiction professionals.

Our team is friendly, supportive and welcoming and would love for you to join us. We offer specialist mental health telephone triage training as well as ongoing professional supervision and development.

Moū – About you

You need to be a Registered Mental Health Nurse, who has had experience working in a community Mental Health team and also experienced in mental health triage and risk assessment. Our work is complex and time limited so you will be a skilled, experienced nurse who thinks fast and loves variety in your work. You will pride yourself on good customer service and have a person centred and recovery focus.

E pā ana ki a tatou – About us

Here at the 2DHBs (Capital & Coast District Health Board and Hutt Valley District Health Boards) we embrace diversity and welcome applications from all people, including all gender identities, ages, ethnicities, sexual orientations, disability and religions. A workforce that is diverse and inclusive means that we are better positioned to understand and serve our community.

The 2DHBs are pro-equity health organisation, with a particular focus on Māori, Pacific Peoples, and the Disability Community.

To find out more about us click on the following link:

Mental Health, Addiction and Intellectual Disability Service

Me pēhea te tuku tono - How to apply

Click the apply now button to send your application directly to us. For further information on this role please email and indicate the job title and vacancy number in the subject line.

Please note we will be reviewing applications when received and will progress through the recruitment process

Ma tini, ma mano, ka rapa te whai

By joining together we will succeed