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Mental Health Support Worker - Intellectual Disability

Location: Porirua

Contract: Permanent Full Time - rostered & rotating OR a fixed term contract for 6 months

Applications will be reviewed as they come in. Apply now.

About the role

This role is to provide active support for clients who reside in the Regional Intellectual Disability Secure Service (RIDSS). This includes walking alongside clients as they engage in therapeutic, vocational and quality-of-life-inducing activities within the service and the community. It also includes carrying out activities as delegated by the registered nurse in a manner that is safe, ethical and culturally responsive.

An interest in working with intellectual disability service users under the RIDSS Model of Care, which incorporates a Positive Behaviour Support framework.

Skills & experience

  • Ability to work under guidance and according to treatment plans and guidelines developed by the client’s multidisciplinary care team
  • Ability to work in a cohesive manner and make an effective unit/team contribution.
  • Ability to work alongside service users by way of active support with their daily activities
  • Ability to communicate clearly and effectively in both written and oral forms.
  • Excellent interpersonal and communication skills.
  • Sensitive to the needs of the service user, staff and the public.
  • Ability to maintain confidentiality.
  • Understanding of the needs of other cultures.
  • Strong service user focus.
  • Understanding of and adherence to Capital & Coast District Health Board’s aims and objectives
  • Knowledge of intellectual disability is an advantage.


  • At least NZQA level 3 or higher certificate or equivalent qualification or willingness to work towards this qualification (for the right candidate)
  • Demonstrate a commitment to the Treaty of Waitangi.
  • Hold a full drivers’ licence.
  • Able to pass a police and MOJ check and have no criminal convictions.

About our Service

The Regional Intellectual Disability Secure Service provides secure (inpatient) care and rehabilitation services for male and female adults and adolescents who have a diagnosed intellectual disability and have committed often serious offences. Our clients are usually Care Recipients or Special Care Recipients under the Intellectual Disability (Compulsory Care and Rehabilitation) Act, 2003 who have been convicted or found unfit to stand trial.

The service is staffed by a team of clinicians from medical, nursing, allied health and support work backgrounds. We also have management and administrative staff.

The maximum number of clients in our inpatient services is 27 people. The length of stay for each client varies, and in more recent years orders have been made for an average of two years.

To ensure that our clients receive the best possible care and rehabilitation, the RIDSS has developed a Model of Care that draws on the strengths of our clients and each discipline within the multidisciplinary team. This framework incorporates the Good Lives Model of offender rehabilitation,a comprehensive risk assessment structure, a Positive Behaviour Support approach to direct care, and a formal staff supervision and education programme.

The RIDSS is part of the broader 3DHB Mental Health, Addictions and Intellectual Disability Service (MHAIDS), which spans the Wairarapa, Hutt Valley and Capital & Coast DHBs and includes local, regional, and national services.

How to apply

Applications will not be accepted via email. All candidates applying for any of our current vacancies must complete an online application form by clicking the 'Apply Now' button. Please ensure your uploaded CV and cover letter is in either Word or PDF format. For further information on this role, please email

Ma tini, ma mano, ka rapa te whai

By joining together we will succeed