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Operations and Compliance Manager

Operations and Compliance Manager

· Based in Hamilton or Auckland

· Opportunity for a systems thinker and leader with incredible attention to detail, strong strategic ability and great relationship skills to play a pivotal role in the delivery of community housing and support services.

· We are seeking an experienced and effective leader for our national organisation, which has a core focus on linking people to healthy and safe homes. Be a part of our senior leadership team that drives great practice and outcomes across our organisation.

Summary/Whakarāpopoto

With social housing under increasing pressure and public scrutiny, this is a unique opportunity for a person who has a passion for quality and systems to play a key role in ensuring we have the right foundations in place to ensure we deliver great services and housing. Reporting directly to the Chief Executive, you will be a key member of our dynamic national leadership team. If you’re a solutions-focused person who likes to get stuck in and create solid foundations and strong infrastructure for our services – we want to hear from you.

This position is Monday to Friday from 8.30am to 5.00pm based in either our Hamilton East office or the south Auckland office.

LinkPeople

LinkPeople is a community housing provider and provider of services that support people into a home and to remain housed. At LinkPeople, we believe that housing is a fundamental human right, not a reward. We recognise that housing instability and homelessness are highly complex issues that require a community-wide approach to support people to access and retain housing. LinkPeople links people to healthy and affordable homes, and the right support services for their health and wellbeing needs.

LinkPeople has an element of complexity given our work spans housing and health sectors.


The Role/Te Tuunga

We’re after an operations and compliance manager who can enable LinkPeople to efficiently meet its contractual and regulatory obligations in the provision of social housing and support services.

The operations and compliance manager will also ensure that LinkPeople has fit-for-purpose and nationally consistent systems, policies and processes in place to deliver safe, effective and quality services. The role will stay up to date with changing requirements and provide leadership for LinkPeople within the community housing sector.

Play a key role in contributing a national systems perspective to the LinkPeople senior leadership team to support close connection and consistency between national and regional direction. You will also provide inspirational leadership and management to members of the national office team who report to the role.

You/ Oū Pukenga

We’re looking for an exceptional leader and systems thinker who can understand, analyse, identify gaps in systems and processes and lead in creating new solutions. You will have the ability to look at the big picture, while ensuring that no detail is overlooked – and have a drive for continuous quality improvement.

Implementing and leading successful projects or initiatives is something you’re familiar with, while providing structured management for team members. Developing and sustaining positive relationships is second nature to you.

You will have experience in management roles, with a focus in the operational, strategic and systems domains. Understanding of the community and social services sector is preferred, while our ideal candidate will have experience within the housing sector as much of the role relates to our function as a community housing provider.

You’ll also be proficient in the Microsoft Office suite and possess a full New Zealand driver’s licence.

You’ll also have:

· Relevant tertiary level qualification

· Excellent written and verbal communication skills

· Operational leadership and strategic level experience, with strong preference for the housing sector.

· Understanding of business operations and proven experience in developing policies and processes.

· Strong ability to manage, oversee and deliver projects, programmes and outcomes.

· Knowledge of and commitment to Treaty of Waitangi principles

The Benefits/Ngā Ahuatanga Pai

In this role, you can look forward to flexible work arrangements, extra leave, subsidies for school holiday childcare and a great team around you every day working in an organisation that believes in its’ purpose. Be part of a supportive work environment where life balance is encouraged, people are valued and new solutions are the norm!

Applications close: Friday 23 April 2021. Please note, this advert may close early if a suitable candidate is found.

Position description: please copy and paste the following link into your browser- https://www.wisegroup.co.nz/wp-content/uploads/2021/04/LP-Operations-and-Compliance-Manager.pdf


Contact: Fiona Hamilton, Chief Executive, 027 559 1100

For further information, visit our websites www.linkpeople.co.nz

**All new appointees require background checking. Under the requirements of the Children's Act 2014, new employees that are identified as coming under this act are required to undergo further safety checks as part of the recruitment process.

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