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Patient Safety & Quality Improvement Coordinator

Location: Wellington, Porirua, Hutt

Contract: part time – permanent

Service: Mental Health, Addictions & Intellectual Disability Service (MHAIDS)

About the role

This is a great opportunity for a well organised and enthusiastic health professional with experience in quality assurance and development.

The role has dual focus of Patient Safety Coordinator 0.4 and Quality Improvement Advisor 0.3.The purpose of the role is to build and strengthen the patient safety and patient centred culture within MHAIDS and support the identification and subsequent quality improvement of MHAIDS systems and processes to achieve a high standard of evidenced based practice.


  • Work collaboratively with the MHAIDS Quality Team, MHAIDS and District Health Boards staff to support key improvement projects and initiatives, develop patient safety programmes and will inform, advise and monitor patient safety related issues.
  • Assist in the development of solutions to improve safety and learning and coordinate the MHAID adverse event and incident management program and related patient safety activities.
  • Lead the Te Ara Oranga (client pathway) and digital record improvement programme, along with other MHAIDS improvement initiatives

Skills & experience

  • A postgraduate qualification
  • Understanding of customer service, quality and service improvement
  • Knowledge of risk management processes and planning approaches
  • A sound understanding of performance and reporting frameworks
  • Demonstrated research and practice development
  • Health Professional registration - Nurse, Social Worker, OT or Psychologist
  • Demonstrated specialist clinical skills

About our organisation

Capital and Coast DHB (CCDHB) is located centrally in Wellington and has over 6000 full-time equivalent staff, making us one of the major employers in the Wellington region. CCDHB operates two hospitals – Wellington Regional Hospital in Newtown and Kenepuru Hospital in Porirua – as well as the Kapiti Health Centre at Paraparaumu.

The Mental Health, Addiction and Intellectual Disability Service (MHAIDS) spans three DHBs - Wairarapa, Hutt Valley and Capital and Coast DHB’s and includes local, regional, and national services. The local MHAIDS services are provided from multiple sites within the 3DHB sub-region – greater Wellington, Hutt Valley and Wairarapa.

How to apply

Applications will not be accepted via email. All candidates applying for any of our current vacancies must complete an online application form by clicking the 'Apply Now' button. Any queries please email