- Are you experienced in providing trauma informed care?
- Do you want to support Kiwis who are struggling and provide phone-based professional, confidential counselling services?
- Work from home or from one of our Call Centres (Auckland/Wellington/Christchurch)
How Puāwaitanga works
Puāwaitanga means to blossom, to flourish, to break through and is a phone and web-based service to support Kiwis to improve their emotional well-being - their hauora.
Duties will include the following:
- Referrer identifies someone in need and refers them to Puāwaitanga
- At the initial appointment, the counsellor listens to the client and helps them work out a progress plan
- Clients can speak to counsellors about any issues, some of which might be low mood, anxiety, grief, addictions, relationship issues and low self-esteem
- Over the course of the programme (typically 3-6 sessions) the counsellor and client work together to improve the well-being of the client
- After their sessions, the counsellor may refer the client on to further services or the client's clinical team to continue supporting them
- Completed qualification in a relevant field and full registration with a professional body (e.g. DAPAANZ, NZAC, or similar)
- Over five years' experience working in mental health, Addictions, Counselling or Face to Face therapy
- The ability to speak Te Reo, Tongan, Samoan, Cantonese or other languages would be highly advantageous (to a degree of fluency sufficient to hold sessions with clients)
- Understanding of mental health needs of Maori and Pacifica communities in New Zealand
- Puāwaitanga is available to clients Monday to Sunday (9am-9pm). Ability to commit to 20 -32 hours a week within this timeframe
- Experienced in delivering therapy using Acceptance and Commitment Therapy and/or Cognitive Behavioural Therapy
Whakarongorua Aotearoa is a leader in New Zealand's virtual healthcare landscape. We bring together a range of national helplines, including - Healthline, Need to Talk 1737, Quit line, Alcohol and Drug Helpline, Gambling Helpline and a range of Health and Mental Health after-hours services. Whakarongorua Aotearoa also manages the National Cervical Screening Register and the National Bowel Screening Register.
As part of our well-respected national organisation, you will be supported Pokohiwi Ki Pokohiwi (shoulder to shoulder) with on-going learning and development, guidance and coaching from a knowledgeable leadership team.
Whakarongorua Aotearoa celebrates the success of our staff and is continually looking for way to strengthen and improve our service.
You can also look forward to the following:
- Being part of a growing and well-respected national organisation
- A superb culture that celebrates success
- The position closes Tuesday, 29 June 2021.