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Residential Support Worker

Te mahi tūranga - About the role

The residential support worker will play a vital role and will work alongside Whanau Whaiora in a residential whare to achieve their desired wellbeing outcomes. You will work within a multidisciplinary team and utilize our model of care to help shape positive routine and achieve lifestyle goals.

  • There are two residential support worker positions available based in Auckland, one position is permanent full-time 40 hours and the other is a weekend cover wake shift 25 hours per week.
  • This role falls under the Pay Equity Settlement for Mental Health Support Workers.

Ngā pūkenga, ngā tohu ōu - What you will need

  • A passion for working with people to achieve their aspirations
  • Practical skills and experience working with whanau whaiora
  • Ability to work with a caseload and work face-to-face
  • An awareness of Tikanga Māori practices
  • Ability to write case notes and intermediate computer skills
  • Enjoy working collaboratively with various stakeholders

Me toka pūmau ēnei - Applicants MUST have

  • Minimum Level 4 New Zealand Certificate in Health and Wellbeing (NZCHW) or a recognized equivalent or be willing to complete study towards this qualification.
  • A clean and full NZ driver licence and a clean police record.
  • Have NZ Permanent Visa or Citizenship
  • May be required to consent and undergo pre-employment drug and alcohol test.


Te Pou has a wide range of evidence-based resources and tools to help the mental health, addiction and disability workforces.

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Our work

Te Pou works alongside mental health and addiction services, and disability organisations to understand their priorities and workforce challenges.

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