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Service and Relationship Manager

  • Are you an inspiring leader and Registered Health Practitioner with senior management experience?
  • Are you committed to providing exceptional service?
  • Are you passionate about mental health, addiction and wellbeing?

If you’re looking for a senior leadership opportunity with stretch and challenge and want to help us achieve our vision in Waikato, look no further!

We’re looking for an exceptional senior manager to take the reins and support our community-based mental health, addiction and wellbeing services in Hamilton and Hauraki. You’ll be a dynamic leader, great communicator, a self-starter, happy to work autonomously, compassionate, and a great individual with the ability to inspire those around you.

About us

Pathways is a leading national provider of community-based mental health, addiction and wellbeing services in Aotearoa. We’re all about transforming mental health and addictions through our Pathways (adult) and Real (youth) services. In fact, we’ve been doing it for 30 years, supporting around 6000 people each year.

The role

As service and relationship manager, you’ll report to a regional general manager. You’ll be part of a wider national group of service and relationship managers who form the Pathways leadership group, and provide a great support network.

This is a permanent full- time role working 40 hours per week, Monday to Friday from 8.30am to 5.00pm. The role can be based in Hamilton or Thames and has a second on-call component.

You’ll manage and inspire your team coaches, and together build highly engaged teams to provide a range of services including mobile, respite and residential support.

You'll work side by side with our clinical partners, developing and strengthening our integrated work to better care for those that we support.

Another exciting side of this role will be supporting the General Manager to meet local community needs, so your strengths in strategic planning, building relationships and networks within the sector will be valued. If you have existing connections in the Waikato region, that’s a bonus!

About you

You’ll thrive in the role because you enjoy supporting and mentoring your team, so every member is engaged and able to flourish and provide exceptional service to those we support. You’re innovative, resilient and an influencer of change, and are passionate about evolving services and growing people.

We’ve mentioned you need to have leadership experience, and great networking abilities, but we need something more. You will have a clinical background with experience working in mental health or addictions and knowledge of the wider health and social sectors, and you’ll be focused on providing person-centred care.

Navigating the complex things won’t bother you because you’re skilled with budgets and contracts, and you’re all about building strong collaborative relationships and networks.

The benefits

We offer flexible work arrangements, extra leave, income protection insurance, subsidies for school holiday childcare, use of a vehicle, and a great team around you every day working in an organisation that believes in its purpose.

Join us and be part of a supportive work environment where life balance is encouraged, people are valued and new solutions are the norm!

Ready to take a closer look at Pathways? Then apply now.

Closing date: Sunday 23 May 2021. Please note, this advert may close sooner if a suitable candidate is found.

Position description: Please copy and paste the following link into your browser:

Contact: Amanda Bradley – General Manager Regional on 027 240 5316

For further information, visit our website

**All new appointees into Pathways require background checking. Under the requirements of the Children's Act 2014, new employees that are identified as coming under this act are required to undergo further safety checks as part of the recruitment process.