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Service Coordinator

In this rewarding role, you will be working collaboratively with our team, provider network, clients and whanau to provide professional support and arrange tailored support packages for our clients. Your aim is to ensure that the right outcomes are being achieved, in line with individual goals and needs.

We are Taikura Trust. Since 2002, we've been giving people with disabilities access to an array of services designed to make life easier. Best of all, we're growing. This means we can provide a bigger range of services, all geared toward the end result: the best possible life.

About the role …

  • Co-ordinate support packages tailored to clients’ needs and within funding requirements.
  • Establish effective relationships with all stakeholders, and collaborate with teams across the organisation.
  • Respond to queries quickly and effectively, ensuring you escalate any complex matters when you need support.
  • Maintain high quality documentation and record relevant information in line with practice and processes.
  • Commitment to Taikura values and the principles of Te Tiriti o Waitangi.
  • Based in Mt Wellington, with the opportunity to work from home part of the week.

About you …

  • Strong verbal and written communication skills, with the ability to relate to a range of people from diverse cultural backgrounds.
  • You'll have experience in coordinating natural and formal supports and services for people with a range of physical, intellectual and sensory needs
  • Experienced in NASC (needs assessment and service coordination), within health or disability sector is preferred
  • IT savvy, with high attention to detail and strong organisation skills
  • Passionate about improving the lives of those living with disabilities and commitment to Taikura's values.

What you will receive …

  • A collaborative and friendly multi-cultural team
  • Opportunities for ongoing learning and development, EAP and staff benefits
  • Supported by robust IT and systems
  • Hybrid working arrangements

At Taikura Trust, we don't just accept difference - we welcome it, we support it, and we thrive on it for the benefit of our employees, our clients, and our community.

Taikura Trust is proud to be a diverse, equal opportunity workplace. We believe our workforce should represent the communities that we serve so we welcome applications from people with lived experience of disability and diverse backgrounds.

Apply now via our careers page If you have any questions before applying, you can contact Stephanie Patterson, Recruitment Partner, by email at