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Our Auckland office is currently closed due to COVID-19 Level 3 restrictions. Te Pou offices outside Auckland have limited staff and restricted access onsite, so please call if you wish to visit. However, we are all working, and you can contact us by email or phone. Stay safe everyone.

Support Worker

  • Full time position, Sunday to Thursday, based in Papakura Auckland
  • Essential worker role that makes a difference in our Tangata Whai Ora
  • Extra leave and a working with a great team around you

We’re looking for someone with a good understanding and commitment to the principles of recovery. A real ‘people person’ who can engage with anyone!


Are you the support worker we are looking for? Someone who is passionate about supporting people on their recovery journeys? If so, then keep reading.

We’re looking for a Support worker to join our Auckland Housing and Recovery Service.

There are two vacancies for this role:

AM shift - Sunday – Thursday - 40 hours per week working 7:00am to 3:30pm.

PM shift - Sunday – Thursday - 40 hours per week working 3.00pm - 11.30pm.

Please state in your cover letter what is the position that you're interested in.

You’ll be reporting to the Team Coach and joining our Auckland Community based service supporting people with experience of mental health to live well in the community, provide support to people to achieve their goals towards independence. While you will have some regular tasks that you do each day, no two days will ever be the same! You might be kept busy supporting people with budgeting and independent daily living skills or attending appointments and advocating for people. Or you might be assisting people to connect with their communities. You’ll need to be prepared to do whatever it takes - cleaning, cooking, gardening, personal care or helping out with everyday household tasks. The work may be in people’s homes or supporting them to access services and make connections in the community.


Transforming mental health and addictions through fostering strong, compassionate, self-supporting communities.

The Team

You’ll be reporting to the Team Coach and joining our Pathways Coles Cresent team, working in a team of Support Workers – all with a common purpose to support people experiencing mental distress.


We are interested to hear from people who have a caring nature and work in a recovery focused way, you will be able to provide medication support for our people and have impeccable attention to detail. You might already have experience and qualifications in other areas, we will utilize them all.

  • You must hold a current full driver’s licence
  • Hold a current first aid certificate or be willing to obtain one
  • Applicants must hold the New Zealand Certificate in Health and Wellbeing (NZCHW) or a recognised equivalent. Alternatively, you will commence study towards this within six months of starting your employment with Pathways. This needs to be completed within two years of commencement. Pathways offers significant support for Support Workers to complete this study.

The Covid-19 Public Health (Vaccination) Order requires the full vaccination of anyone conducting high-risk work in the health and disability sector, or who does not necessarily provide a health service but works in a role that requires frequent contact/engagement with those who do. Therefore all workers within the Wise Group are required by the Order to be vaccinated.

The Benefits

In this role, you can look forward to extra leave and a great team around you every day working in an organisation that believes in its’ purpose. Be part of a supportive work environment where life balance is encouraged, people are valued, and new solutions are the norm!

Ready to take a closer look at Pathways? The apply now

Closing Date: Wednesday 17th November 2021. Please note, this advert may close earlier if a suitable candidate is found.

Position Description:

Contact: Louise Osborne, Team Coach on, if you have any questions

For further information, visit our website

Pathways is committed to healthy lifestyles and actively supports a smoke free environment. We encourage people with experience of mental illness to apply.

**All new appointees into Pathways require background checking. Under the requirements of the Children's Act 2014, new employees that are identified as coming under this act are required to undergo further safety checks as part of the recruitment process.



Te Pou has a wide range of evidence-based resources and tools to help the mental health, addiction and disability workforces.

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Our work

Te Pou works alongside mental health and addiction services, and disability organisations to understand their priorities and workforce challenges.

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