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Support Worker

  • Full time position, Monday to Friday, based in Manukau Auckland
  • Unique and varied support worker role within our Health and Wellbeing team
  • Extra leave and a working with a great team around you

We’re looking for someone with a good understanding and commitment to the principles of recovery. A real ‘people person’ who can engage with anyone!


Are you the support worker we are looking for? Someone with experience in mental health who is passionate about supporting people on their recovery journeys? If so, then keep reading.

This is a permanent, full-time position, 40 hours a week, working Monday to Friday, 8am - 4.30pm.

You’ll be joining our Auckland Community based service supporting people with experience of mental health to live well in the community, provide support to people to achieve their goals towards independence. You might be supporting them to access the resources they need to live well and assist them towards building resilience into their lives. You will be assisting people to connect with their communities and building relationships that matter most, and you’ll need to be prepared to do whatever it takes to make the biggest difference. You might be kept busy supporting people with budgeting and independent daily living skills or attending appointments and advocating for people. The work may be in people’s homes or supporting them to access services and make connections in the community.


Transforming mental health and addictions through fostering strong, compassionate, self-supporting communities.

The Team

You’ll be reporting to the Team Coach and joining our Pathways Health and Wellbeing team in Manukau. You will be working in a team of Support Workers – all with a common purpose to support people experiencing mental illness.


We are interested to hear from people with experience in mental health and who have a caring nature and work in a recovery focused way, you will be able to provide medication support for our people and have impeccable attention to detail. You will be supporting people with mental health, and organizing health and wellbeing events and activities for all of those within our service, so some experience in this would be an advantage.

  • You must hold a current full driver’s licence
  • Hold a current first aid certificate or be willing to obtain one
  • Applicants must hold the New Zealand Certificate Level 4 in Health and Wellbeing (NZCHW) or a recognised equivalent. Alternatively, you will commence study towards this within six months of starting your employment with Pathways. This needs to be completed within two years of commencement. Pathways offers significant support for Support Workers to complete this study
  • You’ll enjoy being part of the team and be excellent in building relationships

The Covid-19 Public Health (Vaccination) Order requires the full vaccination of anyone conducting high-risk work in the health and disability sector, or who does not necessarily provide a health service but works in a role that requires frequent contact/engagement with those who do. Therefore, all workers within the Wise Group are required by the Order to be vaccinated.

The Benefits

In this role, you can look forward to extra leave and a great team around you every day working in an organisation that believes in its’ purpose. Be part of a supportive work environment where life balance is encouraged, people are valued, and new solutions are the norm!

Ready to take a closer look at Pathways? The apply now

Closing Date: Monday 21st February 2022. Please note, this advert may close earlier if a suitable candidate is found.

Position Description: please copy and paste the following link into your browser:

Contact: Louise Osborne, Team Coach on, if you have any questions

For further information, visit our website

Pathways is committed to healthy lifestyles and actively supports a smoke free environment. We encourage people with experience of mental illness to apply.

**All new appointees into Pathways require background checking. Under the requirements of the Children's Act 2014, new employees that are identified as coming under this act are required to undergo further safety checks as part of the recruitment process.