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Youth Worker

  • A new youth service providing individualised specialist support in a homelike environment.
  • Youth Worker positions available in Tauranga.
  • Variety of rostered shifts available.

This is an exciting opportunity to join a youth focused team to provide individualised specialist support to one taiohi (young person).


You will be part of a team working together collectively to support one taiohi in a home like environment to integrate back into the community with a positive and connected future. This will be a challenging and varied role; the service may be fast paced at times and at other times will require you to bring positive and productive energy.

The Role

Together as one team you will support the taiohi in a house setting to develop life skills and resilience, provide support with practical problem solving and daily life skills, supporting community connection and liaising with relevant support services, family/whaanau and other providers to provide “whatever it takes and keeping it Real” for the taiohi we support in order to grow and identify their purpose and belonging in our community so they have the opportunity to thrive.

There are a number of roles available, please state your preference in your cover letter;

Youth Worker A: 40 hours per week. Week 1- Sunday- Monday AM shifts, 7.00am- 3.30pm. Week 2- Sunday- Monday PM shifts, 3.00pm- 11.30pm

Youth Worker B: 32 hours per week. Week 1- Friday- Monday AM shifts, 7.00am- 3.30pm. Week 2- Friday- Monday PM shifts, 3.00pm- 11.30pm

Youth Worker C: 40 hours per week. Week 1- Tuesday- Saturday PM shifts, 3.00pm- 11.30pm.Week 2- Tuesday- Saturday AM shifts, 7.00am- 3.30pm

Youth Worker D: 40 hours per week. Awake nights, Tuesday- Saturday, 11.00pm- 7.30am

Youth Worker E: 40 hours per week. Awake nights, Sunday- Thursday, 11.00pm- 7.30am

Youth Worker F: 32 hours per week. Awake nights, Friday- Monday, 11.00pm- 7.30am

Some examples of what a usual day might include:

  • Taiohi centered goal planning and support.
  • Team supervision, reflection and valuation.
  • Enrichment activities following Te Whare Tapa Wha principle.
  • Crisis response.
  • Medication support and documentation.
  • Incident reporting.
  • Note writing.
  • Monitoring and responding to ongoing situations.
  • Regular liaison with Key stakeholders.
  • Meal preparation and meal support.
  • All responsibilities involved in the care and running of a household and property.


We are seeking resilient, resourceful people to join the team who are experienced in mental health with a youth focus and who can naturally cultivate warm, trusting relationships.

The ideal candidates will have experience in working with taiohi that have required support to manage a number of different needs and can demonstrate ability and competence in working as a cohesive team in challenging situations.

You will have:

  • The New Zealand Certificate in Health and Wellbeing (NZCHW)-Level4 or a recognised equivalent or be prepared to study towards this qualification or a recognised equivalent.
  • Experience in working with young people and an understanding of trauma-informed care.
  • Both de-escalation skills and relationship building skills.
  • A current full New Zealand driver’s licence.
  • A current New Zealand first aid certificate or be prepared to obtain one.
  • Knowledge and understanding of Te Ao Maaori.
  • Competency using online technology, including basic administration skills using Microsoft office.
  • Proficiency in English literacy for record note writing.
  • An understanding of what you need for your own wellbeing.


Our spirit is ‘loving life’ - that’s what we do and what we help young people do

We provide health and wellbeing services for youth aged between 14 and 22. We believe in the importance of community, connection and relationships – and in the ability of young people to shape their own futures.

Real teams consist of motivated people who live and breathe our purpose, make ordinary things extraordinary and spend their days going above and beyond to help young people to realize their potential.

Find out more about Real at

The Benefits

Here at Pathways we value our employee’s and we like to show how much we value you by offering outstanding benefits. Some of the benefits include providing extra annual leave, income protection insurance, flexible working arrangements, and subsidies for school holiday children’s programmes. Pathways is a supportive work environment where work life balance is encouraged, people are valued, and new solutions are the norm!

Ready to take a closer look at Real? Then apply now.

Closing Date: Sunday 25 July 2021. Please note, this advert may close sooner if a suitable candidate is found.

Position Description:

Contact: Hester Hattingh, Service and Relationship Manager, 027 251 4083

Real is supported by Pathways Health Limited, part of the Wise Group. Pathways are committed to healthy lifestyles and actively support a smoke-free environment.

**All new appointees into Pathways require background checking. Under the requirements of the Children's Act 2014, new employees that are identified as coming under this act are required to undergo further safety checks as part of the recruitment process.



Te Pou has a wide range of evidence-based resources and tools to help the mental health, addiction and disability workforces.

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Our work

Te Pou works alongside mental health and addiction services, and disability organisations to understand their priorities and workforce challenges.

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