Collecting outcomes information is one way of seeing how a person’s health, wellbeing and circumstances change over time, and how services are doing.
People using services want to know how they’re doing. Sharing outcomes with people is one way of doing this. It’s therapeutic and highly valued.
Outcomes information is used at local, regional and national levels to assess the effectiveness of services. New Zealand has adopted an outcome measurement framework with five component areas: clinical, addictions, Māori, self-rated or functioning information. The clinical measures have been introduced first based on the HoNOS family of measures – all mandated for collection in New Zealand mental health services.