About Keeping it Real | Kia Pono te Tika
Keeping it Real | Kia Pono te Tika describes the values, attitudes, knowledge, and skills required for working effectively alongside tāngata whai ora and whānau experiencing addiction and/or mental health challenges. The framework reflects the Aotearoa New Zealand (Aotearoa) context and contemporary best practice. It complements professional competency frameworks and provides a foundational approach for kaimahi who are not guided by a professional competency framework.
Why is this important?
Keeping it Real | Kia Pono te Tika aims to support tāngata whai ora and whānau to have positive experiences and outcomes when accessing all health services.
It helps to strengthen the quality of services and support for tāngata whai ora and whānau through promoting kotahitanga, best practice, and workforce development. It promotes kotahitanga (working in unity, with a common purpose) by providing shared principles, values, attitudes, knowledge and skills for everyone working in health. The framework supports equitable access to services through a focus on engagement for Māori and diverse populations.
Who is the framework for?
It is for everyone working in health regardless of context, organisation, roles, or professions. There are levels tailored to specific groups of kaimahi:
- everyone working in health
- people working in addiction and mental health roles
- people who are leading, guiding, supporting, educating, and resourcing the work of others in health.
How to use the framework
Embedding the framework across your organisational systems and processes will maximise the benefits. You can use it as a professional development and quality improvement tool to help identify strengths and areas that require development. Your approach can be tailored to meet your organisation’s goals and needs.
As part of a workforce planning approach, the framework can be used to guide:
- organisational and team practices and processes that improve service delivery and create a positive work culture
- ongoing professional development for the current and emerging workforce (including new graduates and overseas trained kaimahi)
- practice reflection, supervision, and mentoring
- development of education, training, and learning resources
- recruitment and retention processes for selecting and retaining kaimahi with the values, attitudes, knowledge and skills required within your organisation
- orientation or induction processes for new kaimahi.
Resources and tools that support the use of the framework are available on the Te Pou website tepou.co.nz.