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Glossary

The following descriptions have been taken from a variety of sources and are not meant to be definitive. Language evolves and terms can quickly become outdated. The key terms are based on feedback from a wide range of stakeholders.

Language resources that support with understanding of te reo Māori include Te Reo Hāpai: The Language of Enrichment (Opai, 2017) and Te Aka Māori Dictionary (Moorfield, 2011).

ArohaLove, compassion, empathy, sympathy, kindness. 
Asian

Asian people in Aotearoa represent many diverse ethnic identities, cultures, languages, religions, and migration backgrounds. People who identify as Asian can include recent migrants, well-established migrants, Asian people born in Aotearoa, refugees, and asylum seekers. 

Refer to Stats NZ’s ethnicity classification for the list of regions and countries that define the Asian population (Stats NZ, 2020).

Associative stigmaStigma experienced by whānau and others who are associated with a person experiencing addiction and/or mental health challenges.
AwaRiver, stream, creek.
CommunityThe groups that people identify and associate with; the many places in which people live.
CPSLEAcronym referring to the consumer, peer support and lived-experience workforce.
CultureThe shared attitudes, beliefs, values, experiences, and/or practice of groups.
Cultural safety

Cultural safety is an approach that acknowledges, respects, and values the cultural identities and experiences of tāngata whai ora while addressing power imbalances in relationships. The approach is focused on how care is received by tāngata whai ora, ensuring their dignity and rights are upheld.

Cultural safety requires that kaimahi and services:

  • recognise and account for their own biases, cultural assumptions, and power, and the impact these may have on interactions with tāngata whai ora and others
  • contribute towards an environment where tāngata whai ora feel accepted and safe to express their cultural preferences and needs
  • ensure cultural values and preferences of tāngata whai ora are integrated into all aspects of support and service provision
  • understand and work to address structural factors that disproportionately disadvantage specific groups.
Evidence-based practice

Integration of the following: 

  • best research evidence on practice effectiveness
  • practice expertise, judgement, and experience to understand an individual’s unique needs in relation to available options
  • the whānau or person’s choice, preferences, and values.
     
Gender-affirming practicesRefers to any practices that affirm and/or support an individual's gender. This can include transition-related healthcare (such as puberty blockers, hormone therapy, laser hair removal, and surgeries), as well as therapy that supports people through the process of transition. Gender-affirming practices can be important for anyone but are most often discussed in the context of transgender people. 
HapūKinship group, clan, grouping of various whānau generally based on a shared ancestor.
Hapori Section of a kinship group, family, society, community.
HauoraHealth, vigour, including hauora tinana (physical health), hauora hinengaro (mental and emotional health), whānau (social wellbeing), and wairua (spiritual health).
InterpreterA person whose role is to provide a translation between two (or more) speakers, either orally or via sign language.
IntersectionalityAn analysis of oppression, discrimination, and privilege which states that oppressions based on different social categories (such as sexual orientation, gender, ethnicity, disability, education, age, and class) are interlinked in ways that are unique, and therefore cannot be addressed separately from one another.
IwiExtended kinship group, nation, people, grouping of various hapū generally based on a shared ancestor.
KaimahiWorker, staff, employee.
KarakiaPrayer, incantation, blessing, clearing, spiritual acknowledgement.
KaumātuaGeneral term for an elder of mana within the community, whānau, or marae.
KotahitangaUnity, togetherness, or solidarity, emphasising the importance of collective action, shared purpose, and collaboration among individuals, groups, or communities to achieve a common goal.
ManaOften defined as prestige, authority, control, power, influence, status, spiritual power, charisma or status and standing; mana may be accorded a person or group through ancestral descent, and through possession of certain gifts or achievements, and can be enhanced through the collective opinion of others. 
ManaakiTo support, take care of, extend hospitality, protect, show generosity, care for. 
Mana motuhakeSelf-governance, self-determination, independence, autonomy.
Mana whenuaThe customary authority exercised by the tāngata whenua in an identified area; another term for local people (tāngata whenua).
Mātauranga MāoriThe body of knowledge originating from Māori ancestors, including the Māori world view and perspectives, Māori creativity and cultural practices. 
MaungaMountain, mount, hill – about the mana and history of a mountain or hillock as opposed to its size.
MoanaSea, ocean, large lake.
NgahereBush, forest, woodland.
Nō hea koe?Where do you come from?
ŌritetangaEquity.
OrangaHealth, welfare, sustenance.
Pacific peoples A collective for the diverse cultures of people from Polynesian, Melanesian, and Micronesian countries. The terms Pasifika and Pasefika are also used to describe people living in Aotearoa who have migrated from Pacific countries or people born in Aotearoa who identify with a Pacific ancestry or heritage (Ministry for Pacific Peoples, 2021).
Professional developmentThe process of increasing capability in relation to work; can apply to kaimahi, students, and volunteers.
RecoveryA process of change through which people improve their health and wellbeing, live a self-directed life, and strive to reach their full potential (SAMHSA, 2012).
Self-stigmaInternalised feelings of shame, low self-esteem, and low self-efficacy; a stigmatised person internalises negative societal beliefs and feelings and the social devaluation attached to their stigmatised status.
Social inclusion

Recognition of a person as equal to others, with the right to participate in and contribute to all aspects of social, cultural, and economic life. It is a fundamental right and implies full participation without constraints or conditions placed on a person’s status. 

Socially inclusive practice aims to improve the ability of people with mental health and addiction needs to participate in and contribute to key areas of economic, social, and cultural life as they choose to do so and without constraint. 

Supported decision-makingAn approach that uses resources (such as nominated support person, peer support, personal advocate) to empower and enable people to make their own decisions based on their will and preferences. Different levels of support are provided, depending on need. The approach recognises and responds to the values, beliefs, cultures, and languages of tāngata whai ora and whānau. For example, it includes collective decision-making approaches (such as decision-making with whānau) informed by tikanga Māori and grounded in te ao Māori (Mental Health Foundation of New Zealand, 2023).
Tāngata whai oraPeople accessing services seeking wellbeing. 
Tāngata whaikahaPeople with disabilities (from Te Reo Hāpai)
Tāngata whenuaIndigenous people, local people.
TātaiEstablishing links.
Te ao MāoriThe Māori world, including te reo, tikanga, marae (community focal points), wāhi tapu (sites of sacred significance) and access to whānau, hapū, and iwi.
Te reo MāoriMāori language.
Te Tiriti o WaitangiThe founding treaty document of Aotearoa New Zealand that states rights and responsibilities agreed between the Crown and Māori. 
Tikanga MāoriCorrect Māori procedure, custom, practice, protocol.
Tino rangatiratangaSovereignty, self-determination, autonomy, self-government.
Trauma-informed approach

A term used to describe a programme, organisation or system that:

  • realises the widespread impact of trauma and understands potential paths for recovery and wellbeing.
  • recognises the signs and symptoms of trauma in tāngata whai ora, whānau, kaimahi, and others
  • responds by fully integrating knowledge about trauma into policies, procedures and practices
  • seeks to actively resist re-traumatisation.

A trauma-informed approach can be implemented in any service setting or organisation and is distinct from trauma-specific interventions or treatments that are designed specifically to address the consequences of trauma and to facilitate healing.

Tuakiri tangataPersona, personality, identity.
Values-informed practiceAn approach that recognises the impact of values, including the values of tāngata whai ora, practitioners and organisations; an understanding of how to work with values more effectively for better outcomes.
Vicarious traumaThe cumulative impact of prolonged exposure to the trauma of other people, resulting in negative shifts in an individual’s personal beliefs, world view, attitude, and sense of safety.
WaiataSong, chant, to sing.
Wānanga Māori learning experience, seminar, conference, forum, educational seminar.
WellbeingAll dimensions of health: tinana (physical), hinengaro (mental and emotional), whānau (social), and wairua (spiritual).
WhakapapaGenealogy, lineage, descent, blood ties.
WhakawhanaungaForging relationships, getting to know one another, exploring mutual whakapapa connections.
WhānauAn inclusive term for family and wider family structures and anyone who a person considers to be close to them and important in their life.
Whānau MāoriWhānau as it pertains to Māori family and identity.
Whānau oraThe achievement of maximum health and wellbeing among whānau Māori.
WhanaungatangaThe process of establishing and/or maintaining links and relationships; the feeling of having familial ties.
WhenuaLand.