The fundamentals

This section sets out an overview of Let’s get real, showing the main components and how these relate to each other. It then outlines our shared values and attitudes and explains the seven Real Skills at a glance, defining an expected outcome related to each Real Skill. Finally, it explains the application of the performance indicators associated with each skill. 

The interrelating components of Let’s get real 

Let’s get real has three components: values, attitudes and Real Skills. 

The values and attitudes underpin the framework, they interrelate and overlap to contribute to positive experiences and outcomes for people experiencing mental health and addiction needs and their whānau. These values and attitudes are not intended to replace organisation-specific values. They are intended to express the shared approach that applies across all health care, regardless of context, organisation, role or profession. 

There are seven Real Skills. The Real Skills are for everyone working in health, regardless of role or context. They describe what we do when we are working in partnership with people who experience mental health and addiction needs. The Real Skills are interrelated and not intended to be used in isolation. 

Each Real Skill has a definition, an expected outcome and a set of performance indicators at three levels: ‘essential’, ‘enhanced’ and ‘leadership’. The expected outcome for each Real Skill describes what we aim to achieve by applying all the performance indicators related to that skill.