Applying law, policy, and standards
Everyone working in health implements legislation, regulations, standards, codes, and policies relevant to their role in a way that actively protects the rights of and supports tāngata whai ora and whānau.
Expected outcome
Rights, autonomy, and self-determination of tāngata whai ora and whānau are promoted and upheld.
Essential | Enhanced | Leadership |
|---|---|---|
Te Tiriti o Waitangi | ||
Applies health policy, legislation, and standards of practice that honour Te Tiriti o Waitangi principles, te reo Māori, te ao Māori, and Māori models of practice
| Informs and educates others about health policy, legislation, and standards of practice that honour Te Tiriti o Waitangi principles, te reo Māori, te ao Māori, and Māori models of practice | Provides leadership to enable implementation of health policy, legislation, and standards of practice that honour Te Tiriti o Waitangi principles, te reo Māori, te ao Māori, and Māori models of practice |
Legislation, regulations, standards, codes, and policies | ||
Adheres to legislation, regulations, standards, codes, and policies applicable to role Applies legislation, regulations, standards, codes, and policies in a way that protects and enhances the mana of tāngata whai ora and whānau
| Supports others to understand and adhere to legislation, regulations, standards, codes, and policies | Provides leadership and resources to enable adherence to legislation, regulations, standards, codes, and policies Contributes to positive legislative change and policy development that impacts on tāngata whai ora, whānau, and services
|
Rights | ||
Upholds the principles set out in the United Nations Convention on the Rights of Persons with Disabilities, including the right to autonomy and self-determination, the right to be free from coercion, and the right to be treated in a non-discriminatory way Upholds the principles set out in the United Nations Declaration on the Rights of Indigenous Peoples Recognises and respects the rights of people under the Code of Health and Disability Services Consumers’ Rights Provides information to people about their rights in a way that supports them to understand Ensures people know how to use relevant feedback and complaint processes
| Supports people to exercise their rights Supports tāngata whai ora and whānau to use complaints process relevant to health services | Develops and fosters organisational systems and an organisational culture that reflect respect for the rights of tāngata whai ora and whānau Develops and fosters organisational systems and processes that enable timely, safe, and effective feedback and complaints resolution |
Ethics | ||
Demonstrates ethical decision-making, applicable to role and professional affiliation
| Supports others to demonstrate ethical decision-making | Ensures systems and resources are in place to support ethical decision-making |
Record-keeping and use of technology | ||
Maintains and stores records in accordance with legal and professional standards Uses technologies safely (eg emails, telephone communications, online meeting platforms) Uses technologies that consider the preferences, resources, and abilities of tāngata whai ora and whānau Takes time to support tangata whai ora and whānau to use technologies
| Supports others to maintain and store records in accordance with best practice Supports others to use technologies in carrying out their work | Enables record-keeping and storage in compliance with legal and professional standards Ensures access to technologies, such as telephone interview, online meeting platforms, online questionnaires, and web-based enquiry Supports kaimahi to learn and maintain skills in use of relevant technologies |
Quality | ||
Demonstrates understanding of outcome measures and quality improvement processes applicable to role Applies current research and evaluation relevant to role
| Collects and uses information with a focus on improving service quality and outcomes Maintains up-to-date knowledge of addiction and mental health research and evaluation findings Shares addiction and mental health research and evaluation Applies a best-practice and evidence-based approach to their role
| Implements processes and activities to guide outcome measurement, research, and evaluation Ensures approaches to selection and measurement of outcomes are strongly informed by tāngata whai ora and whānau perspectives, including consideration of culturally diverse and age-related perspectives Uses information, including outcomes information, to assist planning and quality improvement, with a focus on equitable and improved outcomes Implements processes to share outcomes results with tāngata whai ora, whānau, kaimahi, and others
|