Maintaining learning and kaimahi wellbeing
Everyone working in health participates in ongoing learning, reflecting on their work and seeking ways to develop themselves, their teams, and services.
Expected outcome
People working in health are reflective and enabled to work effectively alongside tāngata whai ora and whānau.
Essential | Enhanced | Leadership |
|---|---|---|
Professional development | ||
Reflects on own work to identify strengths and areas for development (eg goals) Understands and engages in reflective practice or supervision applicable to role Seeks and takes up learning opportunities to achieve professional development goals | Supports colleagues (including students) to achieve professional development goals and meet challenges Participates in lifelong professional learning Contributes towards an organisational culture of learning
| Fosters and resources an organisational culture of learning Supports kaimahi to reach their full potential (eg mentors, supports, provides constructive feedback) Supports kaimahi to take up relevant professional development opportunities Ensures access to reflective practices such as supervision, cultural supervision, coaching, and mentoring Ensures access to Māori supervision for kaimahi Māori Supports and enables those in CPSLE roles to access reflective practice (supervision), acknowledging the importance of access to a reflective practitioner (supervisor) with lived experience and experience of working in CPSLE roles Ensures kaimahi who are new to Aotearoa have access to professional development, so they are well supported to practice in the Aotearoa context
|
Wellbeing | ||
Looks after their own wellbeing (eg practices self-care; has a wellbeing plan) Contributes to a safe and healthy workplace Asks for support when needed Demonstrates awareness of the impact of own experiences of trauma and vicarious trauma Applies strategies to prevent and manage impacts of trauma and vicarious trauma
| Models self-care practices and supports others to look after their own wellbeing | Models self-care practices and supports others to look after their own wellbeing Provides leadership to promote and enable health, safety, and wellbeing in the workplace Promotes and monitors workplace wellbeing programmes Is responsive to kaimahi seeking help and support Recognises that kaimahi may have experienced trauma including vicarious trauma Ensures provision of supervision and support for kaimahi to address trauma |
Communication | ||
Communicates effectively Tailors communication to best meet the unique needs and circumstances of tāngata whai ora, whānau, and others
| Understands and manages complex and multifaceted communication processes Works effectively with diverse communication needs and styles | Models effective communication Provides opportunities for kaimahi in all roles to enhance their communication skills Enables and resources accessible communication options for a diverse range of people
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Teamwork | ||
Describes roles and responsibilities of self and colleagues Respects different working styles and skill levels Works in the spirit of kotahitanga to contribute to the success of their team Supports connections between tāngata whai ora, whānau, and team members Engages with colleagues to give and receive constructive feedback | Demonstrates role clarity Models and supports collaborative working relationships within the team and with other services Understands and accounts for the impact of own experience, expertise, culture, power, and place in team structure Shares knowledge and information to support effective teamwork Supports others to share Works to support the team to resolve conflict and overcome challenges Contributes to an integrated approach between professionals and services
| Ensures role clarity Guides and supports appropriate knowledge sharing and collaboration within teams Develops and maintains systems and resources to support teamwork Facilitates learning and professional development across all roles Builds a diverse workforce Leads an inclusive workplace culture Promotes and contributes to service integration across the wider health system Encourages cross-sector collaboration Provides constructive feedback to kaimahi in a way that supports development and optimal individual and team performance
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