Application of the performance indicators

The performance indicators are set at three levels: 

• Essential – these indicators apply to everyone working in health regardless of context, organisation, role or profession, including people working in voluntary roles.
• Enhanced – these indicators build on and are additional to the essential indicators. They apply to everyone working in mental health and addiction support work and clinical roles, and others who want to further develop their skills to work effectively with people experiencing mental health and addiction needs.
• Leadership – these indicators apply to everyone who is leading, guiding, supporting, educating and resourcing the work of others in health: for example, clinical directors, senior clinicians, portfolio managers, service managers, consumer and peer leaders, mentors, educators, professional advisors, general managers, team leaders, chief executives and board members.

The ‘leadership’ level applies to all those in formal leadership roles, but is not limited to these roles. People in leadership should meet the ‘essential’ and ‘leadership’ indicators. Some leaders in the mental health and addiction sector may also aim to meet the ‘enhanced’ indicators, depending on their training and the scope of their role. For some people, a focus on the ‘leadership’ level of one particular Real Skill may be appropriate.