Service user, consumer and peer workforce

Resources to help grow and develop the peer workforce.

Te Pou is a source of information and resources to help the sector develop and grow the peer workforce in a sustainable and measured way.

The peer workforce (also known as consumer or service user workforce) includes all roles that require personal lived experience of mental health and/or addiction problem, for example peer support and consumer advisor roles. Te Pou uses the term ‘peer workforce’ to describe this workforce. 

The peer workforce has a vital part to play in effectively supporting service users and whānau.