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Our Auckland office is currently closed due to COVID-19 Level 3 restrictions. Te Pou offices outside Auckland have limited staff and restricted access onsite, so please call if you wish to visit. However, we are all working, and you can contact us by email or phone. Stay safe everyone.

Helplines

He āwhina

Do you or someone you care about need help? The following organisations can provide information and support.

Find help and support

As a workforce development centre, Te Pou provides evidence-based information, resources and training to people working in mental health, addiction and disability services. If you or someone you care about needs support, the services listed below can help.

Emergency

If someone is in immediate danger, phone 111.

Or go to the emergency department (ED) of your nearest hospital.

Or call your local DHB mental health crisis assessment team.

Helplines

  • Need to Talk?

    Free call or text any time for support from a trained counsellor or peer support worker.

    Call or text 1737

  • Lifeline

    24/7 confidential support from qualified counsellors and trained volunteers.

    0800 LIFELINE (0800 543 354)

  • Youthline

    24/7 confidential support for young people, or anyone supporting a young person.

  • Depression.org.nz

    Talk to a trained counsellor at the Depression Helpline about how you are feeling or to ask a question.

  • Alcohol Drug Helpline

    24/7 friendly, non-judgmental, professional help and advice from trained counsellors.

  • Gambling Helpline

    24/7national support service for people affected by gambling in Aotearoa.

  • Asian Family Services

    Support for Asian people in New Zealand experiencing gambling harm or mental distress.

    Available Monday to Friday, 9am to 8pm.

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Resources

Te Pou has a wide range of evidence-based resources and tools to help the mental health, addiction and disability workforces.

Learn More

Our work

Te Pou works alongside mental health and addiction services, and disability organisations to understand their priorities and workforce challenges.

Learn More