For the full experience please download a modern browser. Click here to find a modern browser or discuss with your IT department.

Auckland offices are currently closed due to COVID level 4 restrictions. Te Pou offices outside Auckland have limited staff and restricted access onsite, so please call if you wish to visit. However, we are all working, and you can contact us by email or phone. Stay safe everyone.

Let’s get real

Introducing Let's get real

Let's get real is a framework that describes the values, attitudes, knowledge and skills required for working effectively with people and whānau experiencing mental health and addiction needs.

Let’s get real was developed by the Ministry of Health in 2008 and refreshed by Te Pou following sector consultation in 2018. All health care services, regardless of context, organisation, roles, or professions can use Let’s get real.

Applying the values and attitudes that underpin Let’s get real and the seven Real Skills contributes to positive experiences and outcomes for people and whānau experiencing mental health and addiction needs.

What it does

The intent of Let's get real is:

  • to have shared values and attitudes when working with people and whānau with mental health and addiction needs
  • to develop the knowledge and skills of the workforce described in the seven Real Skills.

Let’s get real is most likely to be effective when you take an organisation wide approach and embed it across your organisational systems and processes.

The Let’s get real values and attitudes underpin the seven Real Skills

Values and attitudes

Let’s get real values and attitudes are intended to express the shared approach which applies across healthcare regardless of role, profession and organisation and to complement organisation-specific values.

Seven Real Skills

There are seven Real Skills for working with people and whānau with mental health and addiction needs in health that support a range of outcomes. Access a wide range of new and existing resources to increase your knowledge and skills in the Let’s get real values, attitudes and seven Real Skills at essential, enhanced and leadership levels.

Trauma informed approaches

Trauma informed approaches

Weaving together knowledge for wellbeing

Download
Trauma e-learning

Learn and apply skills in practice

Complete the e-learning
Trauma and Covid-19

Being trauma-informed in challenging times

Download

The need to provide both support and services that are trauma informed is not new and many services are actively working towards this. This means that we need to continue shifting our lens to understanding more about what has happened to a person and their whānau rather than a focus on what’s wrong with a person.

What's new

Tool for educators

Every interaction in health education and training presents opportunities to develop and enhance health workers' understanding and application of the Let's get real values, attitudes and seven Real Skills. Let’s get real can be used to inform education and training for both the existing and emerging health workforce. Use this tool to learn how to effectively integrate Let’s get real into your learning programme.

Let’s get real Trauma-informed and responsive approaches e-learning

This e-learning is designed for the mental health and addiction workforce and other health workers wanting to enhance their trauma-informed knowledge and skills to apply in everyday practice. Topics include trauma in Aotearoa, trauma-informed approaches in health settings, trauma responsive approaches for working with people and whānau, and importantly, worker wellbeing.

The People tool

Let’s get real is an effective tool for growing people and organisations. Let's get real has multiple practical applications in organisational people processes and can be tailored to meet different organisational needs.

Working with Māori e-learning

Working with Māori online learning modules assist workers to increase their understanding of working effectively with Māori tāngata whai ora and whānau to improve health outcomes.

RNZCGP endorsement statement and logo WWM

Real Skills Online

Te Pou has developed Real Skills Online to help you assess and review information about your workers’ knowledge and skills against the seven Real Skills.

Use the information from this tool to help inform your workforce planning. Identify areas where capability is strong and areas that might need development to provide the best services for people and whānau.

Guide for leaders

The guide for leaders can help you bring Let’s get real to life in your service by providing an intentional process to enable the change you want to see.

Key contact

Values and attitudes

Let’s get real values and attitudes are intended to express the shared approach which applies across healthcare regardless of role, profession and organisation and to complement organisation-specific values.

Values and attitudes
Seven Real Skills

There are seven Real Skills for working with people and whānau with mental health and addiction needs in health that support a range of outcomes.

Seven Real Skills
Guide for leaders

The guide for leaders can help you bring Let’s get real to life in your service by providing an intentional process to enable the change you want to see.

Guide for Leaders
Trauma informed approaches

The need to provide both support and services that are trauma informed is not new and many services are actively working towards this.

Trauma informed approaches

Resources

Events

Stories

Related Initiatives

Footer

Resources

Te Pou has a wide range of evidence-based resources and tools to help the mental health, addiction and disability workforces.

Learn More

Our work

Te Pou works alongside mental health and addiction services, and disability organisations to understand their priorities and workforce challenges.

Learn More