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Let’s get real

Introducing Let's get real

Let's get real is a framework that describes the values, attitudes, knowledge and skills required for working effectively with people and whānau experiencing mental health and addiction needs.

Let’s get real was developed by the Ministry of Health in 2008 and refreshed by Te Pou following sector consultation in 2018. All health care services, regardless of context, organisation, roles, or professions can use Let’s get real.

Applying the values and attitudes that underpin Let’s get real and the seven Real Skills contributes to positive experiences and outcomes for people and whānau experiencing mental health and addiction needs.

What it does

The intent of Let's get real is:

  • to have shared values and attitudes when working with people and whānau with mental health and addiction needs
  • to develop the knowledge and skills of the workforce described in the seven Real Skills.

Let’s get real is most likely to be effective when you take an organisation wide approach and embed it across your organisational systems and processes.

The Let’s get real values and attitudes underpin the seven Real Skills

Values and attitudes

Let’s get real values and attitudes are intended to express the shared approach which applies across healthcare regardless of role, profession and organisation and to complement organisation-specific values.

Seven Real Skills

There are seven Real Skills for working with people and whānau with mental health and addiction needs in health that support a range of outcomes. Access a wide range of new and existing resources to increase your knowledge and skills in the Let’s get real values, attitudes and seven Real Skills at essential, enhanced and leadership levels.

Tātou tātou: being with people and whānau

Tātou tātou guide

Use this guide to navigate through the Real Skill: Working with people experiencing mental health and addiction needs.

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E-learning

Increase your understanding of engaging effectively with tāngata mātau ā-wheako (people with lived experience) and whānau.

Complete the e-learning
Tātou tātou A3 poster

This poster is useful to promote the guide within your service.

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Tātou tātou: being with people and whānau consists of resources and e-learning to navigate through the Real Skill: Working with people experiencing mental health and addiction needs. The new guide replaces the Engagement Essentials resource which has been updated to reflect the values, attitudes, knowledge, and skills of the essential level for this Real Skill. The new online learning modules assist workers to increase their understanding of how to engage effectively with tāngata mātau ā-wheako (people with lived experience) and whānau to help them achieve their wellbeing goals.

Trauma informed approaches

Trauma informed approaches - essential level

Weaving together knowledge for wellbeing

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Trauma and Covid-19

Being trauma-informed in challenging times

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The need to provide both support and services that are trauma informed is not new and many services are actively working towards this. This means that we need to continue shifting our lens to understanding more about what has happened to a person and their whānau rather than a focus on what’s wrong with a person.

Real Skills Online

Te Pou has developed Real Skills Online to help you assess and review information about your workers’ knowledge and skills against the seven Real Skills.

Use the information from this tool to help inform your workforce planning. Identify areas where capability is strong and areas that might need development to provide the best services for people and whānau.

Guide for leaders

The guide for leaders can help you bring Let’s get real to life in your service by providing an intentional process to enable the change you want to see.

Key contact

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Values and attitudes

Let’s get real values and attitudes are intended to express the shared approach which applies across healthcare regardless of role, profession and organisation and to complement organisation-specific values.

Values and attitudes
Seven Real Skills

There are seven Real Skills for working with people and whānau with mental health and addiction needs in health that support a range of outcomes.

Seven Real Skills
Guide for leaders

The guide for leaders can help you bring Let’s get real to life in your service by providing an intentional process to enable the change you want to see.

Guide for Leaders
Trauma informed approaches

The need to provide both support and services that are trauma informed is not new and many services are actively working towards this.

Trauma informed approaches

Resources

Events

Stories

Related Initiatives