Peer Support Lead

PGF Services is looking for a permanent, full-time Peer Support Lead to establish and embed a clearly defined, professional peer support service that complements our clinical and public health functions and reflects the unique value of lived experience.

About the role

The Peer Support Lead has lived experience of mental health or addiction and is responsible (in consultation with the Clinical Director) for establishing and embedding a clearly defined, professional peer support service that sits alongside and complements our clinical and public health functions. The role will refine and continuously improve a robust peer support model and framework that is delivered through regional teams, ensuring it reflects best practice and the unique value of lived experience. Working in close collaboration with Regional Managers, the Peer Support Lead will ensure that peer support is safely delivered, appropriately integrated into service pathways, and recognised as a distinct, skilled discipline within the wider multidisciplinary team.

Key responsibilities

• Lead the strategy and embedding of peer support across PGF Services.
• Provide professional leadership, guidance, supervision, and workforce development for peer support staff.
• Provide expert advice on peer support models, evaluations, key projects, and clinical safety, contributing lived-experience insights to governance.
• Facilitate the Lived Experience Advisory Forum (LEAF) and strengthen stakeholder relationships.
• Maintain a peer support caseload and deliver agreed peer support interventions as required.
• Deliver public health activities to develop community understanding of gambling harm.

What you’ll bring

• Lived experience of addiction (preferably gambling harm) or mental health
• Level 5 Peer Support Certificate or above
• Full and clean Driver’s License
• Minimum 5 years peer support work experience
• Knowledge of a range of peer support models desirable
• Experienced in working with Māori and Pacific Peoples as clients and with Māori and Pacific whānau desirable
• Leadership experience developing and overseeing a distinct programme of care within a mental health or addiction service desirable.
• Understanding of key legislation such as the Privacy Act, Mental Health and Disability Act, Vulnerable Children’s Act

About us

The PGF Services nationwide team consists of qualified counsellors providing free, professional and confidential counselling services for both gamblers and others affected by gambling and a dedicated public health team working on harmful gambling issues in the community using a health promotion approach.

Harmful gambling is a significant social issue in New Zealand and at PGF Services, we work with communities, district and city councils, gambling providers and policy makers to support the change necessary to reduce gambling harm.

We are committed to delivering a mana enhancing service and the health, safety and wellbeing of all staff is important to us. We value the connections you have with your community and encourage people with diverse backgrounds to apply.

If you want to make a difference by working to reduce gambling harm, then we want to hear from you. Shortlisted candidates will be contacted in the week after the listing’s closing date, 12th January 2026 at 5pm. This date may change depending on the number of applications we receive, and we will contact you before or after this date with your outcome.

If you are interested to learn more about us, please take a look through our website at www.pgf.nz

Please apply at Seek: https://www.seek.co.nz/job/89164838?ref=cm-ui

Please note: To apply for this role, you must be eligible to work in New Zealand.