Service Manager

About the role:

We have an exciting leadership position available for someone with a people-focussed mindset, to support the delivery of services within the Manawatu/Horowhenua and Wanganui areas.

· Provide effective leadership and supervision to staff;

· Drive quality improvement activities and contributes to regional and branch planning;

· Contribute to the region’s strategic / business planning, and lead implementation of agreed organisational change;

· Lead and coordinate high quality services that are creative, flexible, and responsive to the needs of disabled people and their families / whanau; and

· Develop and maintain positive working relationships with disability consumer groups and governance.

What we offer:

· Further your leadership skillset in a supportive and values-based environment.

· Receive access to our Employee Assistance Programme - providing free and confidential counselling and support, as well as our employee benefits programme; and

· a paid day of wellness leave each year.

Job-specific information:

This role offers you an exciting opportunity to become involved in providing leadership to the Manawatu/Horowhenua and Whanganui branches. This position involves relationship building, support and administration, along with leading a team of service staff who provide support services, information, and advocacy for both disabled people and their family/whanau. You will be part of a supportive team that values collaboration, compassion, and respect for one another.

We believe that our employees are our most valuable asset, and we are committed to providing a supportive work environment where you can thrive and grow. Whether you have previous experience leading service delivery in an organisation, or are new to the not-for-profit sector, we will provide you with the training, resources, and development you need to apply your managerial skillsets and thrive in this role.

Our organisation takes a social, rather than medical approach, supporting disabled people to live their best lives. We are guided by the Enabling Good Lives principles, shifting power and authority back to disabled people and their families, to increase choice and control in their lives.

About you:

Our ideal candidate will be able to demonstrate the following personal skills and attributes and professional skills and knowledge.

· You will understand person and family directed planning and community development concepts

· Strong time management and organisational skills

· You have team leadership experience or can provide relevant examples that highlight these skills

· You hold a relevant qualification in Social Services or Human Services or equivalent qualification and/or work experience; and

· You may have experience working in a social services agency. Working with disabled children/youth/ adults, their families/whanau and significant others would be advantageous.

Why us?

At CCS Disability Action, we foster a supportive and inclusive workplace guided by the UN Convention on the Rights of Persons with Disabilities, Te Tiriti o Waitangi, and the New Zealand Disability Strategy. We uphold a strong human rights framework and promote equal opportunities for all.

Our strategic priorities, Te Aronui, shape how we work—valuing relationships, wellbeing, and knowledge while keeping whānau hauā/disabled people at the heart of everything we do. We celebrate diversity and offer flexible work arrangements to support work-life balance. Join our friendly, values-driven team and make a meaningful impact every day.

With a strong employee value proposition, we offer great employee benefits, job-related training, and clear career growth pathways. Whether you’re with us short-term or long-term, we provide the tools and opportunities for success. Our employee benefits programme includes:

· Exclusive discounts

· Free access to the Employee Assistance Programme (EAP)

· A paid annual wellbeing day.

How to apply:

Please go to our company website https://www.ccsdisabilityaction.org.nz/job-vacancies , Click ‘View Job’ and then ‘Apply Now’ which will take you to the application form.

Complete the form and upload your cover letter—where you can share a bit about yourself and your interests—along with your CV, outlining your work experience and education. Once you've submitted your application, it will be sent directly to us for review.

Applications close on 23^rd May 2025 @ 5pm.

We work within a human rights framework and are committed to equal opportunity in all our employment policies and procedures. We welcome enquiries from everyone and value diversity in our workforce. We openly encourage disabled people to apply.

If you need accommodations or an alternative application method, please contact Central.Recruitment@ccsdisabilityaction.org.nz. We’re committed to making our process accessible to all.