Service Manager

Hepatitis C Service Manager - Te Manawa Taki Region

Do you want to make a meaningful impact in the elimination of hepatitis C? Are you a compassionate, driven leader with experience managing teams? Join us in our kaupapa to eliminate hepatitis C and support underserved communities with a pioneering peer-led, nurse supported mobile hepatitis C service.

About the Role:

We are seeking a dynamic part time (32 hours per week) Hepatitis C Service Manager to lead and coordinate a team of Peer Navigators and Hepatitis C Nurses. This mobile service delivers essential testing, treatment, and support services directly to individuals most at risk of hepatitis C, including those with lived experience of injecting drug use, homelessness, contact with the criminal justice system, and piercing and tattoos.

Based in Hamilton you’ll lead and grow the Hepatitis C testing and treatment service across the rohe. You’ll be responsible for ensuring high-quality, responsive, and culturally safe service delivery across peer, outreach and clinical settings.

This is a unique opportunity to shape a service with real impact, supporting priority populations including people who inject drugs, Māori, Pasifika, people in correctional care, and others at risk of hepatitis C.

You’ll work closely with our partner organisation, DISC Trust, primary health centres ensuring collaboration, shared training, and strong relationships across sectors. This role requires travel across the Te Manawa Taki region and involves supporting kaimahi based in both rural and urban locations

Key Responsibilities:

• Provide day-to-day leadership, supervision, and support to Peer Navigators and Hepatitis C Nurses
• Ensure effective delivery of mobile hepatitis C testing and treatment services
• Coordinate logistics, outreach locations, and stakeholder engagement
• Ensure services are accessible, stigma-free, trauma-informed, and aligned with harm reduction principles
• Monitor performance, outcomes, and compliance with clinical governance
• Build partnerships with community organisations, kaupapa Māori services, healthcare providers, and harm reduction services
• Ensure peer integration, kaimahi training, and culturally responsive practice

The successful applicant will ideally have:

• Strong leadership or service management experience in health, social services, or community-based services
• An awareness of hepatitis C, harm reduction, and working with marginalised populations
• A Tertiary level qualification (L6/L7) e.g. Bachelors in Health Promotion, is desirable
• A deep understanding of harm reduction, equity, and mana-enhancing practice
• Experience supervising multidisciplinary or peer-led teams is highly desirable
• Excellent organisational, communication, and interpersonal skills
• Flexibility to travel and work across different sites (full driving license required)
• Understanding of Te Tiriti o Waitangi and commitment to Māori health equity
• A full current New Zealand driver’s license

Why Join Us?

• Be part of a compassionate and courageous organisation that genuinely changes lives
• Receive a salary between $87,755 - $96,990 per annum pro rata depending on qualifications and experience
• Lead a bold new regional service grounded in lived experience, evidence, and community wisdom
• Be part of an innovative and growing mobile health service
• Help reduce barriers to care and support hepatitis C elimination efforts
• Receive support for professional development and wellbeing

More about us:

Odyssey has supported thousands of New Zealanders whose lives are affected by alcohol, drug or other addiction challenges. We wholeheartedly believe that everyone living in New Zealand should have the opportunity to live life to the fullest, to feel hopeful about their future and to have meaningful relationships with friends and whānau.

Keen to apply? Please send us your CV and a cover letter and complete the additional information questionnaire online. For all enquiries, please contact Michelle Nicholson on 021 578262.

Closing date: Wednesday, 6 August 2025

Please note that Police and Oranga Tamariki clearance checks are required for this role.

Odyssey and DISC Trust are committed to honouring Te Tiriti o Waitangi and are proud to be inclusive and diverse workplaces. Odyssey welcomes applicants from all walks of life, especially those with lived experience and close connection to the communities we serve. We particularly encourage applications from Māori and Pasifika candidates.