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2018 More than numbers NGO workforce report

In 2018, Te Pou and Matua Raki surveyed 232 NGOs about their workforce. The purpose was to estimate the size, composition and turnover of the NGO workforce delivering secondary care adult mental health and addiction services. The findings are compared to the previous (2014) More than numbers survey.

Key findings are:

  • The NGO mental health and addiction workforce is estimated to be 4,158 FTE positions (employed and vacant), and has grown by around 7 per cent since 2014.
    NGOs are delivering services to more people.
  • There has been little real increase in health contract funding to NGOs over the past 4 years.
  • The workforce composition across clinical, non-clinical and administration and management role groups remains similar to 2014.
  • Workforce turnover is high (23 per cent compared to the New Zealand average of 19 per cent), and is high for key roles including dapaanz registered professionals, support workers, and social workers.


Te Pou has a wide range of evidence-based resources and tools to help the mental health, addiction and disability workforces.

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Our work

Te Pou works alongside mental health and addiction services, and disability organisations to understand their priorities and workforce challenges.

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