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Mārama Real-Time Feedback National Report Cards March 2021

National report cards have been created to show the feedback gathered through Mārama Real-Time Feedback over the past six months. In this time, 3324 surveys were completed by DHB and NGOs asking about the following areas:

  • Relationships/Partnerships
  • Communication/Information
  • Continuity of Care/Coordination
  • Family Involvement
  • Recovery and Support
  • Friends and Family
  • Respect.

The results indicate where improvements can be made.

The first report card looks at the results from tāngata whai ora and the second looks at the whānau results.