Support worker e-learning evaluation report July to December 2025

The integrated primary mental health and addiction (IPMHA) programme is funded by Health New Zealand |Te Whatu Ora across its localities in New Zealand. This programme introduces a range of roles to increase people’s access to and choice of support and services in primary and community health settings. This includes support workers, health coaches and health improvement practitioners (HIP).

The role of Te Pou is to support the workforce development of this programme. This includes delivering training programmes for HIPs and health coaches. An e-learning is available for people in support work roles who are new to working in primary care.

Learning objectives

The learning objectives for the support worker e-learning are:

• support workers understand primary health roles and how they can work in an integrated way
• support workers complete tasks in an integrated way within a primary health team.

An evaluation is built into the e-learning. The purpose is to assess how well the module meets the specified learning objectives; and assess the success of the e-learning in developing the support workers’ knowledge, skills, and confidence. Te Pou publishes periodic report detailing feedback from people completing the modules. The immediate past evaluation report had feedback from people who completed e-learnings between January and June 2025. This report covers feedback received from people who completed and responded to evaluations between July and December 2025.