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Consumer, peer support and lived experience July 2020 Mental health and addiction workforce development strategy: 2020–2025

People who have experienced mental health and addiction challenges and gained wellbeing develop many skills, knowledge, talents and attributes through those experiences.

He Ara Oranga: Report of the Government Inquiry into Mental Health and Addiction heard substantial evidence that people and whānau want and need their voices to be heard and to be in service design and delivery. The Inquiry recommends the Ministry of Health and District Health Boards strengthen people’s voices and experience in services and be accountable for delivering on this goal.

The consumer, peer support and lived experience workforce, shares this view and enlarges on it. We want a future where wellbeing is realisable for all people and where lived experience voices, skills and leadership are at the heart of service and systems design and service delivery. Developing the consumer, peer support and lived experience workforce has been shown to benefit everyone in services – not just the people who access these.



Te Pou has a wide range of evidence-based resources and tools to help the mental health, addiction and disability workforces.

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Our work

Te Pou works alongside mental health and addiction services, and disability organisations to understand their priorities and workforce challenges.

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