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Our Auckland office remains closed while Auckland is in the COVID-19 red traffic light. Te Pou offices outside Auckland have limited staff and restricted access onsite, so please call if you wish to visit. However, we are all working, and you can contact us by email or phone. Stay safe everyone.

Service user workforce survey: Where are we at?

Te Pou surveyed the service user/consumer/peer support workforce in 2010. More than 150 people completed the survey, an estimated 56 per cent of the current service user workforce.

The survey provided information about people with experience of mental illness and/or addiction who work in identified mental health and addiction roles including, but not limited to, consumer advisors, auditors, trainers, advocates and peer support workers. Key findings from the survey will better inform the future development of this workforce.

The survey results provide a baseline from which to evaluate the impact of future service user workforce recruitment and retention initiatives.



Te Pou has a wide range of evidence-based resources and tools to help the mental health, addiction and disability workforces.

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Our work

Te Pou works alongside mental health and addiction services, and disability organisations to understand their priorities and workforce challenges.

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