Service user workforce survey: Where are we at?

Te Pou surveyed the service user/consumer/peer support workforce in 2010. More than 150 people completed the survey, an estimated 56 per cent of the current service user workforce.

The survey provided information about people with experience of mental illness and/or addiction who work in identified mental health and addiction roles including, but not limited to, consumer advisors, auditors, trainers, advocates and peer support workers. Key findings from the survey will better inform the future development of this workforce.

The survey results provide a baseline from which to evaluate the impact of future service user workforce recruitment and retention initiatives.