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Trauma informed care resources for leaders and managers

This publication outlines resources for leaders and managers to develop and sustain trauma-informed services within their organisation. Leadership commitment, knowledge and intent to support all staff and people accessing services, is an essential first step in a trauma-informed approach. Oranga Tamariki provide us with a definition of trauma-informed care within a New Zealand context1. Traumainformed
care is a strengths-based service delivery approach that is grounded in an understanding of and responsiveness to the impact of trauma, that emphasises physical, psychological, and emotional safety for both providers and survivors, and that creates opportunities for survivors to rebuild a sense of control and empowerment.