Skip to main content

For the full experience please download a modern browser. Click here to find a modern browser or discuss with your IT department.

2022 NGO workforce survey

About 2022 NGO workforce survey

In 2022, Te Pou conducted a third NGO workforce survey. Two hundred and fourteen NGOs were invited to the survey by email and 111 completed some or all survey questions.

The first reports based on survey results are now available.

Te Pou will continue to release information based on the survey during 2023.

Survey categories

The survey asks participants to summarise their full-time equivalent (FTE) employed and vacant workforce for each region, into specific role groups. More information about these categories is provided below.

Role groups

The survey asks for information summarised into the following role groups.

Lived experience roles
Consumer advisors People with lived experience of problematic substance use or mental health challenges and recovery, employed to provide operational and strategic advice and leadership to ensure the voices and experiences of people who access services influence organisation development and direction.
Peer support workers People with lived experience of problematic substance use or mental health challenges and recovery, employed to use their lived experience to work alongside individuals or groups to nurture hope, personal power, and wellbeing.
Whānau support workers People with lived experience of supporting a whānau member experiencing problematic substance use or mental health challenges, employed to use their lived experience to support other whānau experiencing similar issues.
Other lived experience workers People with lived experience of problematic substance use or mental health challenges and recovery, employed to use their lived experience to support either people accessing services or people in other workforce roles. Role titles may include peer or consumer advocate, peer supervisor, peer trainer or educator.
Māori and Pasifika roles
Kaumātua (male and female) Māori elders who hold the status, tradition, and integrity of their iwi and hapū, provide advice and guidance on tikanga and kawa, and facilitate the cultural development of younger generations.
Māori cultural advisors People employed to use their knowledge of te reo Māori me ōna tikanga to provide operational and strategic advice and leadership to ensure Māori people’s perspectives, expectations, and requirements are upheld in organisation development and direction.
Māori cultural workers People employed to use their knowledge of te reo Māori me ōna tikanga and Māori health models and practices to support people and whānau on their tino rangatiratanga journey to health and wellbeing. They may hold a professional registration, but this is not required for the role. Role titles might include iwi support worker, pukenga atawhai, kaimahi tautoko, kaiāwhina, whānau ora kaimahi, mataora.
Rongoā Māori practitioners People trained in rongoā Māori practices, who are employed to deliver a holistic system of healing derived from Māori philosophy and customs. Role titles may include tohunga, kaimahi, kaiāwhina.
Māori cultural and health professionals People who are dually competent as registered health professionals and in te reo Māori me ōna tikanga and Māori health models and practices, employed to provide cultural and clinical services to people and whānau.
Matua Pasifika elders or traditional leaders (male or female) e.g. matai or matāpule, who hold traditional leadership roles in their communities and are custodians and recognised authorities on cultural protocols, language, knowledge and customs.
Pasifika cultural advisors People employed to use their knowledge of Pasifika protocols, language(s), and customs to provide operational and strategic advice and leadership so that Pasifika peoples’ perspectives, expectations, and requirements are upheld in organisation development and direction.
Pasifika cultural workers Pasifika people who can either access others or use their own knowledge of Pasifika protocols, language(s), knowledge, and customs and are employed to support people and whānau on their journey towards achieving mo’ui lelei/ora/ola, that is good health and wellbeing. They may hold a professional registration, but this is not required for the role.
Other roles
Support workers People employed to support people experiencing problematic substance use or mental health challenges and their whānau to achieve their recovery goals. Support workers may work independently or as part of a team. They are generally expected to have or be working towards a Level 4 Certificate in Health and Wellbeing. They may hold higher qualifications and professional registration, but this is not required for the role. Role titles might include community support worker, residential support worker, kaiāwhina, mataora, kaiwhakapuaki waiora, employment worker, family support worker.
Addiction practitioners Registered social and health professionals providing addiction treatment. They may be registered or endorsed with dapaanz but this is not required for the role.
Nurses Nurses registered with the Nursing Council of New Zealand including registered nurses, nurse practitioners, nurse specialists, nurse educators, and enrolled nurses.
Other registered health professions Registered health professionals who provide clinical mental health and addiction treatment and support to people and whānau eg social workers, occupational therapists, psychologists, psychiatrists, medical practitioners, counsellors, psychotherapists, and clinicians in assessment, coordination, and liaison roles.
Service managers and team leaders Dedicated team leaders and service managers who provide direct line management to the mental health and addiction service delivery workers. This group may include people with lived experience leading lived experience teams.
Administration, business, and technical support roles Dedicated administration, business and technical roles that support the workforce delivering mental health and addiction treatment and support. Role titles might include administrator, receptionist, IT specialist, cook, cleaner, housekeeper, driver, security guard.

Frequently asked questions(FAQs)

Joanne Richdale

Joanne Richdale

Related Initiatives