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Health Literacy NZ health coach training

Our training is evidence-based and incorporates Let’s get real which describes the skills for working with people and whanau with mental health and addiction needs. The programme has been co-designed with Mind and Body, an entity of Emerge Aotearoa Trust and New Zealand’s leading consumer mental health service provider.

Programme content includes:

  • Understanding the Health Coach role and working in primary care
  • Listening and empathy skills
  • Working in culturally safe ways
  • Responding to mental health and addiction needs
  • Understanding common long term physical health conditions
    Supporting behaviour change
  • Where to get support and advice
  • Keeping yourself and tangata whaiora safe
  • Practice, self-reflection, and monitoring progress.

Our programme is delivered to groups of 10 to 12 Health Coaches and has four components:

  1. A discussion with new providers to find out about the employing organisation, the Health Coaches and how they will be working.
  2. Introduction to health coaching – 18-hour workshop for Health Coaches, delivered online in 2-hour modules over one week, or face-to-face in a two day workshop.
  3. Ongoing support and mentoring for Health Coaches for 10 weeks by email, phone, zoom and webinars.
  4. Bringing It All Together – 8-hour workshop with Health Coaches delivered online in 2-hour sessions over 2 days; or one day face-to-face to present case studies and reflect on progress and extend skills in behaviour change.

Introducing our training team

Carla White

Susan Reid

Matt Brittain

Charlotte Seath

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