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Maintaining professional and personal development

Resilient and responsive workforce

This Real Skill encompasses worker wellbeing, effective communication, collaborative teamwork, reflective practice and quality improvement. Workers with these skills are resilient and respond effectively to people accessing health services. Resilient workers can cope with and adapt to challenges and stressors in their workplace and personal life.

Using Let’s get real to guide your learning and development

Real Skills: Online assessment tool is a free online self-assessment tool available to organisations in the health sector. It has been developed by Te Pou to provide an easy way for organisations and the workforce to assess knowledge and skills and plan targeted workforce development. This information can help to identify specific areas for development in order to provide best care for people accessing services.

An individual action plan template is available to support individual learning and development.

Let’s get real complements professional competency frameworks

It is important to keep up to date with the requirements related to your role, discipline, or profession. Core competencies, supervision requirements, and code of ethics are outlined by professional bodies or networks (such as the Medical Council, Nursing Council, Te Ao Māramatanga, New Zealand Psychologists Board, dapaanz, and the NZ Association of Social Workers). The resources below are intended to complement these requirements and support best practice.

Resources for the health workforce

The resources listed below are intended to support the learning and development of health workers working with people and whānau experiencing mental health and addiction issues. These resources are in a variety of different formats, such as videos, e-learnings, fact sheets, reports, and links to support services.

The resources are organised into three levels:

  • Essential level (for everyone working in health, regardless of role, profession, or organisation).
  • Enhanced level (for everyone working in mental health and addiction roles).
  • Leadership level (for everyone who is leading, guiding, educating and resourcing the work of others in health).

Essential level

These resources are for everyone working in health, regardless of role, profession, or organisation. These resources focus on soft skills such as reflective practices, communication, wellbeing, teamwork, and quality improvement processes.

Enhanced level

Resources for everyone working in mental health and addiction roles. These resources include information specific to mental health and addiction roles, supervision guidelines, secondary trauma and worker wellbeing, and relevant data and quality improvement resources.

Leadership level

Resources for everyone who is leading, guiding, supporting, educating, and resourcing the work of others. These resources include practical tools and guidelines for leaders and managers.

Key Contacts

Related Initiatives