He kete rauemi: Applying law, policy, and standards

This micro-learning explores how vital support workers are to national data collection, being the entry point for much of this information. It also explains how data is used by people in different roles in the system. Approx. 30 mins to complete.

Written guidance (3 pages) on preparing for a phone or video call with tāngata whai ora, and how to effectively start and finish a call.

The Health & Disability Commissioner provides a free e-learning for kaimahi on how to apply the Code of Health and Disability Consumers’ Rights into your everyday practice. Approx. 30 mins to complete.

Two e-learning modules that focus on cultural safety and the application of Te Tiriti o Waitangi within the Ngā Paerewa Health and Disability Services Standard. The modules are available to Health NZ kaimahi. Approx. 60 mins to complete each module.

The Privacy Commissioner offers free e-learning for kaimahi covering the basics about health information privacy, including sharing information with whānau or other services. The Health ABC module is approx. 30 mins. More advanced modules are also available.

Written guidance for Health NZ kaimahi on the safe use of generative AI tools.

NZ Telehealth provides a list of key guidelines about safe provision of telehealth support.

Te Tāhū Hauora Health Quality & Safety Commission has a video (9 mins) to help kaimahi understand the legal framework of advance care planning, including enduring power of attorney and advance directives.

Te Tāhū Hauora Health Quality & Safety Commission offers a range of quality improvement education for the health and disability sector. They also provide a quality improvement toolkit.

This e-learning supports kaimahi in application of the Mental Health Act. There are three modules (essential, advanced, specialist) each involves approx. 3 hours of self-paced learning.

This e-learning supports kaimahi in application of the Substance Addiction (Compulsory Assessment and Treatment) Act 2017. Approx. 30-45 mins of self-paced learning.

This is a short video for mental health and addiction kaimahi that introduces PRIMHD and the importance of collecting tāngata whai ora data.

This e-learning assists kaimahi to understand and use the HoNOS family measures in community and inpatient mental health services.

Te Pou offers e-learning and train-the-trainer options to support the use of ADOM, an outcome measure for community-based outpatient adult addiction services.

Dapaanz has developed an ethical decision-making map which supports the addiction workforce to identify and resolve ethical issues.

This webpage provides guidance on using data and information to improve outcomes.

This webpage provides data and insights about the workforce in mental health and addiction services for adults.

Written guidance (8 pages) for managers and leaders about supporting kaimahi to use phone or video technologies for supervision.

In this recorded webinar (60 mins), Jen Margaret from Groundwork talks about tangata Tiriti and organisational actions for upholding Te Tiriti o Waitangi.

The Health & Disability Commissioner provides written guidance on managing and responding to HDC complaints, as well as information about their formal investigation processes.

The Privacy Commissioner website provides information and resources to help uphold your privacy responsibilities. Includes guidance on Privacy Impact Assessments, appointing a privacy officer, and handling privacy breachers and complaints.

The KPI Programme provides the sector with information about whānau engagement in services. They also host in-person forums and benchmarking breakouts (online networking discussions) to support data-informed decision-making.

Health New Zealand | Te Whatu Ora have set five targets to support the delivery of better mental health outcomes for New Zealanders. See the website for their implementation plans and quarterly progress updates.

Te Tāhū Hauora Health Quality & Safety Commission offers a range of quality improvement education for the health and disability sector. Including options for leaders and quality improvement advisors.