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Values and attitudes

A shared approach

Keeping it Real | Kia Pono te Tika values and attitudes are intended to express the shared approach which applies across healthcare regardless of role, profession and organisation and to complement organisation-specific values.

Let’s get real has evolved into Keeping it Real | Kia Pono te Tika. We are updating the resources to Keeping it Real | Kia Pono te Tika. In the meantime, Let's get real resources are still very applicable to improve outcomes for tāngata whai ora and whānau. Continue to use these resources to enhance your learning and organisational development. Watch out for updated resources as they become available.

Values

Respect, manaaki, hope, kotahitanga, wellbeing and whanaungatanga

Values-informed practice means recognising people’s values and understanding how to work with them. Workers are more likely to effectively respond to and work in partnership with people accessing services.

Using a values-informed approach at an organisational level promotes the service and team cultures needed to enhance our ways of working with people and whānau accessing services.

A feature of values is that they are ‘action-guiding’, which means they underpin all decisions and are therefore highly relevant to decision-making in a health context.

Values-informed practice

Values informed practice He mahi whai tikanga is a resource about recognising people’s values and understanding how to work with them. This resource provides foundational information about working in a values-informed way.

The Keeping it Real | Kia Pono te Tika values posters and values cards can be used with teams and people you are working with to take a values-informed approach to your practice.

Attitudes

Compassionate, genuine, honest, open-minded and optimistic

Tātou Tātou: being with people and whānau online learning modules assist workers to increase their understanding of how to engage effectively with tangata mātau ā-wheako (people with lived experience) and whānau to help them achieve their wellbeing goals.

The Tātou tātou: being with people and whānau guide navigates through the Real Skill: Working with people experiencing mental health and addiction needs.

Words can heal is a resource providing guidance to people on how to use language to uplift, validate, and tautoko people.

Language Matters poster is a language resource by Matua Raḵi that provides more person-centric language options to use when discussing addiction.

Values informed approaches

The Keeping it Real | Kia Pono te Tika team works with people in our sector to bring lived experience and practice perspectives to our work. The team has captured some of these insights in the following videos about values-informed practice.

Kahurangi Fergusson-Tibble, No Te Tairawhiti, me Te Arawa hoki, Principal Advisor Māori at Te Pou and an Addictions practitioner for over 10 years, describes using values informed approaches in practice, incorporating perspectives for Māori.
Romy Lee, Youth Consumer Advisor, Werry Workforce Whāraurau, talks about her experiences of values informed approaches.
Jason Haitana, Consumer Advisor, Northland DHB, highlights his perspectives on values informed approaches from the stand-point of a peer leader and a person accessing services.
Andrew Raven, Psychologist, Hawke's Bay DHB, reflects on applying values to his clinical practice.

A helpful metaphor

In this 1-minute video, Kahurangi Fergusson-Tibble, No Te Tairawhiti, me Te Arawa hoki, Principal Advisor Māori at Te Pou and an Addictions practitioner for over 10 years, provides us with a helpful metaphor about a values informed approach to practice.

Values in action: Working remotely

The Keeping it Real | Kia Pono te Tika team held a webinar providing practical tips and tools to use values-informed approaches when working with people and whānau in remote practices. You can now watch a recording of this webinar.

Key Contacts

Resources

Related Initiatives